[smartmontools-support] ST12000NM0007 issue

Christian Franke Christian.Franke at t-online.de
Tue Apr 23 06:52:48 CEST 2019


Eyal Lebedinsky wrote:
> I see unusual errors in the smartctl report from the 12TB disk 
> ST12000NM0007.
> ...
> and run as
>     sudo smartmontools/sbin/smartctl -x /dev/sdc|less
>
> With the result below - note the last two lines.
>
> Regards
>
> smartctl 7.0 2018-12-30 r4883 [x86_64-linux-5.0.5-100.fc28.x86_64] 
> (local build)
> Copyright (C) 2002-18, Bruce Allen, Christian Franke, 
> www.smartmontools.org
>
> === START OF INFORMATION SECTION ===
> Model Family:     Seagate Exos X12
> Device Model:     ST12000NM0007-2A1101
> Serial Number:    xxxxxxxx
> LU WWN Device Id: 5 000c50 xxxxxxxxx

BTW: Try '-q noserial' to suppress these values.

> ...
> Write SCT (Get) Feature Control Command failed: scsi error badly 
> formed scsi parameters
> Wt Cache Reorder: Unknown (SCT Feature Control command failed)
>

This means that the drive indicates support of SCT Feature Control 
command, but does not actually support this specific command. This 
usually is no sign of trouble.

Thanks,
Christian




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