[smartmontools-support] Log failed: scsi error unsupported field

Alex mysqlstudent at gmail.com
Sun Aug 12 04:22:32 CEST 2018


Hi,
I have a Seagate 5TB disk that was given to me because the original
owner was having trouble with it and thought it was defective (it
probably is). It's also listed as a "component" by Seagate so not
covered under warranty.

Before tossing it, I thought I would run some tests. I ran badblocks
across the majority of the disk and it completed at least one pass
without error. Is it even realistic to run badblocks across a 5TB disk?

I also ran a smartctl long test and it appeared to complete
successfully, but doesn't display the normal self-test log report at the
end.

Here is the results of a "smartctl -a" on the device. Can someone tell
me the significance of the errors below? I've pasted the results here,
but also pastebinned them in case this info isn't legible

https://pastebin.com/Ce3NYmCq

% smartctl -a /dev/sda
smartctl 6.6 2017-11-05 r4594 [x86_64-linux-4.14.32-std522-amd64] (local
build)
Copyright (C) 2002-17, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     Seagate Desktop HDD.15
Device Model:     ST5000DM000-1FK178
Serial Number:    W4J0TRCE
LU WWN Device Id: 5 000c50 08ab777ea
Firmware Version: ZZZZ
User Capacity:    5,000,981,078,016 bytes [5.00 TB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   ACS-2, ACS-3 T13/2161-D revision 3b
SATA Version is:  SATA 3.1, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is:    Sat Aug 11 14:09:58 2018 UTC
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

...

SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE
UPDATED  WHEN_FAILED RAW_VALUE
   1 Raw_Read_Error_Rate     0x000f   115   086   006    Pre-fail
Always       -       34760
   3 Spin_Up_Time            0x0003   092   092   000    Pre-fail
Always       -       0
   4 Start_Stop_Count        0x0032   099   099   020    Old_age
Always       -       1128
   5 Reallocated_Sector_Ct   0x0033   100   100   010    Pre-fail
Always       -       0
   7 Seek_Error_Rate         0x000f   071   070   030    Pre-fail
Always       -       25859650096
   9 Power_On_Hours          0x0032   100   100   000    Old_age
Always       -       279
  10 Spin_Retry_Count        0x0013   100   100   097    Pre-fail
Always       -       0
  12 Power_Cycle_Count       0x0032   100   100   020    Old_age
Always       -       10
184 End-to-End_Error        0x0032   100   100   099    Old_age   Always
       -       0
187 Reported_Uncorrect      0x0032   001   001   000    Old_age   Always
       -       659
188 Command_Timeout         0x0032   100   100   000    Old_age   Always
       -       0 0 0
189 High_Fly_Writes         0x003a   100   100   000    Old_age   Always
       -       0
190 Airflow_Temperature_Cel 0x0022   067   053   045    Old_age   Always
       -       33 (Min/Max 24/38)
191 G-Sense_Error_Rate      0x0032   100   100   000    Old_age   Always
       -       0
192 Power-Off_Retract_Count 0x0032   100   100   000    Old_age   Always
       -       9
193 Load_Cycle_Count        0x0032   100   100   000    Old_age   Always
       -       10
194 Temperature_Celsius     0x0022   033   047   000    Old_age   Always
       -       33 (0 24 0 0 0)
195 Hardware_ECC_Recovered  0x001a   115   108   000    Old_age   Always
       -       34760
197 Current_Pending_Sector  0x0012   100   100   000    Old_age   Always
       -       0
198 Offline_Uncorrectable   0x0010   100   100   000    Old_age
Offline      -       0
199 UDMA_CRC_Error_Count    0x003e   200   200   000    Old_age   Always
       -       0

SMART Error Log Version: 1
ATA Error Count: 661 (device log contains only the most recent five errors)
         CR = Command Register [HEX]
         FR = Features Register [HEX]
         SC = Sector Count Register [HEX]
         SN = Sector Number Register [HEX]
         CL = Cylinder Low Register [HEX]
         CH = Cylinder High Register [HEX]
         DH = Device/Head Register [HEX]
         DC = Device Command Register [HEX]
         ER = Error register [HEX]
         ST = Status register [HEX]
Powered_Up_Time is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It "wraps" after 49.710 days.

Error 661 occurred at disk power-on lifetime: 229 hours (9 days + 13 hours)
   When the command that caused the error occurred, the device was
active or idle.

   After command completion occurred, registers were:
   ER ST SC SN CL CH DH
   -- -- -- -- -- -- --
   40 53 00 a0 27 76 09  Error: UNC at LBA = 0x097627a0 = 158738336

   Commands leading to the command that caused the error were:
   CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
   -- -- -- -- -- -- -- --  ----------------  --------------------
   60 00 08 a0 27 76 49 00      20:49:02.670  READ FPDMA QUEUED
   60 00 08 98 27 76 49 00      20:49:02.499  READ FPDMA QUEUED
   60 00 08 90 27 76 49 00      20:49:02.218  READ FPDMA QUEUED
   60 00 08 88 27 76 49 00      20:49:02.078  READ FPDMA QUEUED
   60 00 08 80 27 76 49 00      20:49:01.928  READ FPDMA QUEUED

Error 660 occurred at disk power-on lifetime: 229 hours (9 days + 13 hours)
   When the command that caused the error occurred, the device was
active or idle.

Read SMART Self-test Log failed: scsi error unsupported field in scsi
command

Read SMART Selective Self-test Log failed: scsi error unsupported field
in scsi command



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