[smartmontools-support] smartctl error on Rocky 9.4

[Carlile, Ken]

Hello,

I encountered the error below, and it asked me to send an email to this address, so here you go! The system is running Rocky Linux 9.4, kernel 5.14.0-427.13.1.el9_4.x86_64. It is a Dell PowerEdge R760xd2, with a PERC H755 controller, and the drive is configured in JBOD mode.

Thanks,
Ken Carlile (he/him)
Principal Storage Engineer
Scientific Computing Systems
HHMI/Janelia Research Campus
carlilek at janelia.hhmi.org<mailto:carlilek at janelia.hhmi.org>

[root at r02u04 ~]# smartctl -a /dev/sdp
smartctl 7.2 2020-12-30 r5155 [x86_64-linux-5.14.0-427.13.1.el9_4.x86_64] (local build)
Copyright (C) 2002-20, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Vendor:               SEAGATE
Product:              ST24000NM007H
Revision:             SUS5
Compliance:           SPC-5
User Capacity:        24,000,277,250,048 bytes [24.0 TB]
Logical block size:   512 bytes
Physical block size:  4096 bytes
LU is fully provisioned
Rotation Rate:        7200 rpm
Form Factor:          3.5 inches
Logical Unit id:      0x5000c500f3379173
Serial number:        ZYD04DQN
Device type:          disk
Transport protocol:   SAS (SPL-3)
Local Time is:        Sat Oct 12 17:27:11 2024 EDT
SMART support is:     Available - device has SMART capability.
SMART support is:     Enabled
Temperature Warning:  Disabled or Not Supported

=== START OF READ SMART DATA SECTION ===
SMART Health Status: OK

Grown defects during certification <not available>
Total blocks reassigned during format <not available>
Total new blocks reassigned <not available>
Power on minutes since format <not available>
Current Drive Temperature:     28 C
Drive Trip Temperature:        50 C

Accumulated power on time, hours:minutes 1111:08
Manufactured in week 17 of year 2024
Specified cycle count over device lifetime:  50000
Accumulated start-stop cycles:  21
Specified load-unload count over device lifetime:  600000
Accumulated load-unload cycles:  934
Elements in grown defect list: 0

Vendor (Seagate Cache) information
  Blocks sent to initiator = 488001608
  Blocks received from initiator = 2731174712
  Blocks read from cache and sent to initiator = 192192529
  Number of read and write commands whose size <= segment size = 4267307
  Number of read and write commands whose size > segment size = 3129

Vendor (Seagate/Hitachi) factory information
  number of hours powered up = 1111.13
  number of minutes until next internal SMART test = 56

Error counter log:
           Errors Corrected by           Total   Correction     Gigabytes    Total
               ECC          rereads/    errors   algorithm      processed    uncorrected
           fast | delayed   rewrites  corrected  invocations   [10^9 bytes]  errors
read:          0        2         0         2        228        601.909         217
write:         0        0         0         0          0       1398.361           0
verify:        0       20         0        20      29400      48026.460       26308

Non-medium error count:        0

  Pending defect count:608 Pending Defects: index, LBA and accumulated_power_on_hours follow
     1:  0x4112c80         ,   1085
Smartctl: Exception: json.cpp(39): Assertion failed: 'a' <= c && c <= 'z'
Please inform smartmontools-support at listi.jpberlin.de, including output of smartctl -V.

[root at r02u04 ~]# smartctl -V
smartctl 7.2 2020-12-30 r5155 [x86_64-linux-5.14.0-427.13.1.el9_4.x86_64] (local build)
Copyright (C) 2002-20, Bruce Allen, Christian Franke, www.smartmontools.org

smartctl comes with ABSOLUTELY NO WARRANTY. This is free
software, and you are welcome to redistribute it under
the terms of the GNU General Public License; either
version 2, or (at your option) any later version.
See http://www.gnu.org for further details.

smartmontools release 7.2 dated 2020-12-30 at 16:48:30 UTC
smartmontools SVN rev 5155 dated 2020-12-30 at 16:49:18
smartmontools build host: x86_64-redhat-linux-gnu
smartmontools build with: C++17, GCC 11.4.1 20231218 (Red Hat 11.4.1-3)
smartmontools configure arguments: '--build=x86_64-redhat-linux-gnu' '--host=x86_64-redhat-linux-gnu' '--program-prefix=' '--disable-dependency-tracking' '--prefix=/usr' '--exec-prefix=/usr' '--bindir=/usr/bin' '--sbindir=/usr/sbin' '--sysconfdir=/etc' '--datadir=/usr/share' '--includedir=/usr/include' '--libdir=/usr/lib64' '--libexecdir=/usr/libexec' '--localstatedir=/var' '--sharedstatedir=/var/lib' '--mandir=/usr/share/man' '--infodir=/usr/share/info' '--with-selinux' '--with-libcap-ng=yes' '--with-libsystemd' '--with-systemdsystemunitdir=/usr/lib/systemd/system' '--sysconfdir=/etc/smartmontools/' '--with-systemdenvfile=/etc/sysconfig/smartmontools' 'build_alias=x86_64-redhat-linux-gnu' 'host_alias=x86_64-redhat-linux-gnu' 'CXX=g++' 'CXXFLAGS=-O2 -flto=auto -ffat-lto-objects -fexceptions -g -grecord-gcc-switches -pipe -Wall -Werror=format-security -Wp,-D_FORTIFY_SOURCE=2 -Wp,-D_GLIBCXX_ASSERTIONS -specs=/usr/lib/rpm/redhat/redhat-hardened-cc1 -fstack-protector-strong -specs=/usr/lib/rpm/redhat/redhat-annobin-cc1  -m64 -march=x86-64-v2 -mtune=generic -fasynchronous-unwind-tables -fstack-clash-protection -fcf-protection' 'LDFLAGS=-Wl,-z,relro -Wl,--as-needed  -Wl,-z,now -specs=/usr/lib/rpm/redhat/redhat-hardened-ld -specs=/usr/lib/rpm/redhat/redhat-annobin-cc1 ' 'CC=gcc' 'CFLAGS=-O2 -flto=auto -ffat-lto-objects -fexceptions -g -grecord-gcc-switches -pipe -Wall -Werror=format-security -Wp,-D_FORTIFY_SOURCE=2 -Wp,-D_GLIBCXX_ASSERTIONS -specs=/usr/lib/rpm/redhat/redhat-hardened-cc1 -fstack-protector-strong -specs=/usr/lib/rpm/redhat/redhat-annobin-cc1  -m64 -march=x86-64-v2 -mtune=generic -fasynchronous-unwind-tables -fstack-clash-protection -fcf-protection' 'PKG_CONFIG_PATH=:/usr/lib64/pkgconfig:/usr/share/pkgconfig'





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