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<div>Hello, </div>
<div><br>
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<div>I encountered the error below, and it asked me to send an email to this address, so here you go! The system is running Rocky Linux 9.4, kernel 5.14.0-427.13.1.el9_4.x86_64. It is a Dell PowerEdge R760xd2, with a PERC H755 controller, and the drive is configured
in JBOD mode. </div>
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<div>Thanks, </div>
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<div style="overflow-wrap: break-word; -webkit-nbsp-mode: space; line-break: after-white-space;">
Ken Carlile (he/him)<br>
Principal Storage Engineer</div>
<div style="overflow-wrap: break-word; -webkit-nbsp-mode: space; line-break: after-white-space;">
Scientific Computing Systems<br>
HHMI/Janelia Research Campus<br>
<a href="mailto:carlilek@janelia.hhmi.org">carlilek@janelia.hhmi.org</a></div>
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<div><font face="Menlo">[root@r02u04 ~]# smartctl -a /dev/sdp</font></div>
<div><font face="Menlo">smartctl 7.2 2020-12-30 r5155 [x86_64-linux-5.14.0-427.13.1.el9_4.x86_64] (local build)</font></div>
<div><font face="Menlo">Copyright (C) 2002-20, Bruce Allen, Christian Franke, www.smartmontools.org</font></div>
<div><font face="Menlo"><br>
</font></div>
<div><font face="Menlo">=== START OF INFORMATION SECTION ===</font></div>
<div><font face="Menlo">Vendor: SEAGATE</font></div>
<div><font face="Menlo">Product: ST24000NM007H</font></div>
<div><font face="Menlo">Revision: SUS5</font></div>
<div><font face="Menlo">Compliance: SPC-5</font></div>
<div><font face="Menlo">User Capacity: 24,000,277,250,048 bytes [24.0 TB]</font></div>
<div><font face="Menlo">Logical block size: 512 bytes</font></div>
<div><font face="Menlo">Physical block size: 4096 bytes</font></div>
<div><font face="Menlo">LU is fully provisioned</font></div>
<div><font face="Menlo">Rotation Rate: 7200 rpm</font></div>
<div><font face="Menlo">Form Factor: 3.5 inches</font></div>
<div><font face="Menlo">Logical Unit id: 0x5000c500f3379173</font></div>
<div><font face="Menlo">Serial number: ZYD04DQN</font></div>
<div><font face="Menlo">Device type: disk</font></div>
<div><font face="Menlo">Transport protocol: SAS (SPL-3)</font></div>
<div><font face="Menlo">Local Time is: Sat Oct 12 17:27:11 2024 EDT</font></div>
<div><font face="Menlo">SMART support is: Available - device has SMART capability.</font></div>
<div><font face="Menlo">SMART support is: Enabled</font></div>
<div><font face="Menlo">Temperature Warning: Disabled or Not Supported</font></div>
<div><font face="Menlo"><br>
</font></div>
<div><font face="Menlo">=== START OF READ SMART DATA SECTION ===</font></div>
<div><font face="Menlo">SMART Health Status: OK</font></div>
<div><font face="Menlo"><br>
</font></div>
<div><font face="Menlo">Grown defects during certification <not available></font></div>
<div><font face="Menlo">Total blocks reassigned during format <not available></font></div>
<div><font face="Menlo">Total new blocks reassigned <not available></font></div>
<div><font face="Menlo">Power on minutes since format <not available></font></div>
<div><font face="Menlo">Current Drive Temperature: 28 C</font></div>
<div><font face="Menlo">Drive Trip Temperature: 50 C</font></div>
<div><font face="Menlo"><br>
</font></div>
<div><font face="Menlo">Accumulated power on time, hours:minutes 1111:08</font></div>
<div><font face="Menlo">Manufactured in week 17 of year 2024</font></div>
<div><font face="Menlo">Specified cycle count over device lifetime: 50000</font></div>
<div><font face="Menlo">Accumulated start-stop cycles: 21</font></div>
<div><font face="Menlo">Specified load-unload count over device lifetime: 600000</font></div>
<div><font face="Menlo">Accumulated load-unload cycles: 934</font></div>
<div><font face="Menlo">Elements in grown defect list: 0</font></div>
<div><font face="Menlo"><br>
</font></div>
<div><font face="Menlo">Vendor (Seagate Cache) information</font></div>
<div><font face="Menlo"> Blocks sent to initiator = 488001608</font></div>
<div><font face="Menlo"> Blocks received from initiator = 2731174712</font></div>
<div><font face="Menlo"> Blocks read from cache and sent to initiator = 192192529</font></div>
<div><font face="Menlo"> Number of read and write commands whose size <= segment size = 4267307</font></div>
<div><font face="Menlo"> Number of read and write commands whose size > segment size = 3129</font></div>
<div><font face="Menlo"><br>
</font></div>
<div><font face="Menlo">Vendor (Seagate/Hitachi) factory information</font></div>
<div><font face="Menlo"> number of hours powered up = 1111.13</font></div>
<div><font face="Menlo"> number of minutes until next internal SMART test = 56</font></div>
<div><font face="Menlo"><br>
</font></div>
<div><font face="Menlo">Error counter log:</font></div>
<div><font face="Menlo"> Errors Corrected by Total Correction Gigabytes Total</font></div>
<div><font face="Menlo"> ECC rereads/ errors algorithm processed uncorrected</font></div>
<div><font face="Menlo"> fast | delayed rewrites corrected invocations [10^9 bytes] errors</font></div>
<div><font face="Menlo">read: 0 2 0 2 228 601.909 217</font></div>
<div><font face="Menlo">write: 0 0 0 0 0 1398.361 0</font></div>
<div><font face="Menlo">verify: 0 20 0 20 29400 48026.460 26308</font></div>
<div><font face="Menlo"><br>
</font></div>
<div><font face="Menlo">Non-medium error count: 0</font></div>
<div><font face="Menlo"><br>
</font></div>
<div><font face="Menlo"> Pending defect count:608 Pending Defects: index, LBA and accumulated_power_on_hours follow</font></div>
<div><font face="Menlo"> 1: 0x4112c80 , 1085</font></div>
<div><font face="Menlo">Smartctl: Exception: json.cpp(39): Assertion failed: 'a' <= c && c <= 'z'</font></div>
<div><font face="Menlo">Please inform smartmontools-support@listi.jpberlin.de, including output of smartctl -V.</font></div>
<div><font face="Menlo"><br>
</font></div>
<div><font face="Menlo">[root@r02u04 ~]# smartctl -V</font></div>
<div><font face="Menlo">smartctl 7.2 2020-12-30 r5155 [x86_64-linux-5.14.0-427.13.1.el9_4.x86_64] (local build)</font></div>
<div><font face="Menlo">Copyright (C) 2002-20, Bruce Allen, Christian Franke, www.smartmontools.org</font></div>
<div><font face="Menlo"><br>
</font></div>
<div><font face="Menlo">smartctl comes with ABSOLUTELY NO WARRANTY. This is free</font></div>
<div><font face="Menlo">software, and you are welcome to redistribute it under</font></div>
<div><font face="Menlo">the terms of the GNU General Public License; either</font></div>
<div><font face="Menlo">version 2, or (at your option) any later version.</font></div>
<div><font face="Menlo">See http://www.gnu.org for further details.</font></div>
<div><font face="Menlo"><br>
</font></div>
<div><font face="Menlo">smartmontools release 7.2 dated 2020-12-30 at 16:48:30 UTC</font></div>
<div><font face="Menlo">smartmontools SVN rev 5155 dated 2020-12-30 at 16:49:18</font></div>
<div><font face="Menlo">smartmontools build host: x86_64-redhat-linux-gnu</font></div>
<div><font face="Menlo">smartmontools build with: C++17, GCC 11.4.1 20231218 (Red Hat 11.4.1-3)</font></div>
<div><font face="Menlo">smartmontools configure arguments: '--build=x86_64-redhat-linux-gnu' '--host=x86_64-redhat-linux-gnu' '--program-prefix=' '--disable-dependency-tracking' '--prefix=/usr' '--exec-prefix=/usr' '--bindir=/usr/bin' '--sbindir=/usr/sbin'
'--sysconfdir=/etc' '--datadir=/usr/share' '--includedir=/usr/include' '--libdir=/usr/lib64' '--libexecdir=/usr/libexec' '--localstatedir=/var' '--sharedstatedir=/var/lib' '--mandir=/usr/share/man' '--infodir=/usr/share/info' '--with-selinux' '--with-libcap-ng=yes'
'--with-libsystemd' '--with-systemdsystemunitdir=/usr/lib/systemd/system' '--sysconfdir=/etc/smartmontools/' '--with-systemdenvfile=/etc/sysconfig/smartmontools' 'build_alias=x86_64-redhat-linux-gnu' 'host_alias=x86_64-redhat-linux-gnu' 'CXX=g++' 'CXXFLAGS=-O2
-flto=auto -ffat-lto-objects -fexceptions -g -grecord-gcc-switches -pipe -Wall -Werror=format-security -Wp,-D_FORTIFY_SOURCE=2 -Wp,-D_GLIBCXX_ASSERTIONS -specs=/usr/lib/rpm/redhat/redhat-hardened-cc1 -fstack-protector-strong -specs=/usr/lib/rpm/redhat/redhat-annobin-cc1
-m64 -march=x86-64-v2 -mtune=generic -fasynchronous-unwind-tables -fstack-clash-protection -fcf-protection' 'LDFLAGS=-Wl,-z,relro -Wl,--as-needed -Wl,-z,now -specs=/usr/lib/rpm/redhat/redhat-hardened-ld -specs=/usr/lib/rpm/redhat/redhat-annobin-cc1 ' 'CC=gcc'
'CFLAGS=-O2 -flto=auto -ffat-lto-objects -fexceptions -g -grecord-gcc-switches -pipe -Wall -Werror=format-security -Wp,-D_FORTIFY_SOURCE=2 -Wp,-D_GLIBCXX_ASSERTIONS -specs=/usr/lib/rpm/redhat/redhat-hardened-cc1 -fstack-protector-strong -specs=/usr/lib/rpm/redhat/redhat-annobin-cc1
-m64 -march=x86-64-v2 -mtune=generic -fasynchronous-unwind-tables -fstack-clash-protection -fcf-protection' 'PKG_CONFIG_PATH=:/usr/lib64/pkgconfig:/usr/share/pkgconfig'</font></div>
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