[smartmontools-support] LSI MR9260-4i not supported on Windows?

Jim Garrison jhg at jhmg.net
Thu Feb 3 19:57:15 CET 2022


On 1/21/2022 7:35 PM, James wrote:
> https://pjack1981.blogspot.com/2012/04/get-hardware-information-on-linux.html 
> 
> 
> $ sudo smartctl -d ata -a -i /dev/sda
> 
> Try different drivers for -d, maybe?
> 
> 
> 
> On 2022-01-21 19:13, Jim Garrison via Smartmontools-support wrote:
>> From everything I have managed to find online, including the official
>> documentation, my RAID controller should be supported.  But I get this:
>>
>> d:\Temp\bin>smartctl -a /dev/sda,0
>> smartctl 7.2 2020-12-30 r5155 [x86_64-w64-mingw32-w10-20H2] (sf-7.2-1)
>> Copyright (C) 2002-20, Bruce Allen, Christian Franke, 
>> www.smartmontools.org
>>
>> === START OF INFORMATION SECTION ===
>> Vendor:               LSI
>> Product:              MR9260-4i
>> Revision:             2.13
>> Compliance:           SPC-3
>> User Capacity:        3,999,688,294,400 bytes [3.99 TB]
>> Logical block size:   512 bytes
>> Physical block size:  4096 bytes
>> Logical Unit id:      0x600605b008eb78001bb567c5389d4427
>> Serial number:        0027449d38c567b51b0078eb08b00506
>> Device type:          disk
>> Local Time is:        Fri Jan 21 16:01:38 2022 PST
>> SMART support is:     Unavailable - device lacks SMART capability.
>>
>> === START OF READ SMART DATA SECTION ===
>> Current Drive Temperature:     0 C
>> Drive Trip Temperature:        0 C
>>
>> Error Counter logging not supported
>>
>> Device does not support Self Test logging
>>
>> =======================================================================
>>
>> Here's the output with -r ioctl:
>>
>> d:\Temp\bin>smartctl -a -r ioctl /dev/sda,0
>> smartctl 7.2 2020-12-30 r5155 [x86_64-w64-mingw32-w10-20H2] (sf-7.2-1)
>> Copyright (C) 2002-20, Bruce Allen, Christian Franke, 
>> www.smartmontools.org
>>
>>   SMART_GET_VERSION failed, Error=1117
>>  [inquiry: 12 01 00 00 fc 00 ]
>>  [inquiry: 12 00 00 00 24 00 ]
>> === START OF INFORMATION SECTION ===
>> Vendor:               LSI
>> Product:              MR9260-4i
>> Revision:             2.13
>> Compliance:           SPC-3
>>  [read capacity(16): 9e 10 00 00 00 00 00 00 00 00 00 00 00 20 00 00 ]
>> User Capacity:        3,999,688,294,400 bytes [3.99 TB]
>> Logical block size:   512 bytes
>> Physical block size:  4096 bytes
>>  [mode sense(6): 1a 00 84 00 40 00 ]
>>   status=2: sense_key=5 asc=24 ascq=0
>>  [mode sense(6): 1a 00 1c 00 40 00 ]
>>   status=2: sense_key=5 asc=24 ascq=0
>>  [inquiry: 12 01 83 00 fc 00 ]
>> Logical Unit id:      0x600605b008eb78001bb567c5389d4427
>>  [inquiry: 12 01 80 00 fc 00 ]
>> Serial number:        0027449d38c567b51b0078eb08b00506
>> Device type:          disk
>>  [mode sense(6): 1a 00 19 00 40 00 ]
>>   status=2: sense_key=5 asc=24 ascq=0
>> Local Time is:        Fri Jan 21 15:58:02 2022 PST
>>  [test unit ready: 00 00 00 00 00 00 ]
>> SMART support is:     Unavailable - device lacks SMART capability.
>>  [unsupported field in scsi command]
>>
>> === START OF READ SMART DATA SECTION ===
>>  [log sense: 4d 00 40 00 00 00 00 00 04 00 ]
>>   status=2: sense_key=5 asc=20 ascq=0
>> Log Sense for supported pages failed [unsupported scsi opcode]
>>  [log sense: 4d 00 40 00 00 00 00 00 44 00 ]
>>   status=2: sense_key=5 asc=20 ascq=0
>> Log Sense for supported pages failed (second attempt) [unsupported 
>> scsi opcode]
>>  [request sense: 03 00 00 00 12 00 ]
>> Current Drive Temperature:     0 C
>> Drive Trip Temperature:        0 C
>>
>>  [read defect list(12): b7 0c 00 00 00 00 00 00 00 08 00 00 ]
>>   status=2: sense_key=5 asc=20 ascq=0
>>  [read defect list(10): 37 00 0c 00 00 00 00 00 04 00 ]
>>   status=2: sense_key=5 asc=20 ascq=0
>> Read defect list (10) Failed: unsupported scsi opcode
>> Error Counter logging not supported
>>
>>  [mode sense(6): 1a 00 0a 00 40 00 ]
>>   status=2: sense_key=5 asc=24 ascq=0
>> Device does not support Self Test logging
>>
>> =======================================================================
>>
>> I also tried:
>>
>>     for /l %i in (0,1,255) do smartctl -a /dev/sda,%i >> sc.txt
>>
>> to check all 256 index numbers, all returned the same "Device lacks
>> SMART capability".
>>
>> Suggestions?

Nothing seems to work.  Curiously, this used to work last time I
tried it, which was over a year ago.

I've also tried the smartmontools packaged with Cygwin (7.2) and it
gives a slightly different result.

First it says
SMART support is: Disabled

Then I "enable" SMART with -s on and it says

=== START OF ENABLE/DISABLE COMMANDS SECTION ===
SMART Enabled.

But then when querying it still says
SMART support is: Disabled

Here's the full console log:

$ smartctl -d ata -a -i /dev/sda
smartctl 7.2 2020-12-30 r5155 [x86_64-pc-cygwin-w10-20H2] (cygwin-7.2-1)
Copyright (C) 2002-20, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Device Model:     LSIMR9260-4i
Serial Number:    [No Information Found]
Firmware Version: 2.13
Device is:        Not in smartctl database [for details use: -P showall]
ATA Version is:   [No Information Found]
Local Time is:    Thu Feb  3 10:47:53 2022 PST
SMART support is: Available - device has SMART capability.
                   Enabled status cached by OS, trying SMART RETURN 
STATUS cmd.
SMART support is: Disabled

SMART Disabled. Use option -s with argument 'on' to enable it.
(override with '-T permissive' option)

jim at HOME10 ~
$ smartctl -d ata -s on -i /dev/sda
smartctl 7.2 2020-12-30 r5155 [x86_64-pc-cygwin-w10-20H2] (cygwin-7.2-1)
Copyright (C) 2002-20, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Device Model:     LSIMR9260-4i
Serial Number:    0027449d38c567b51b00
Firmware Version: 2.13
Device is:        Not in smartctl database [for details use: -P showall]
ATA Version is:   [No Information Found]
Local Time is:    Thu Feb  3 10:48:21 2022 PST
SMART support is: Available - device has SMART capability.
                   Enabled status cached by OS, trying SMART RETURN 
STATUS cmd.
SMART support is: Disabled

=== START OF ENABLE/DISABLE COMMANDS SECTION ===
SMART Enabled.


jim at HOME10 ~
$ smartctl -d ata -a -i /dev/sda
smartctl 7.2 2020-12-30 r5155 [x86_64-pc-cygwin-w10-20H2] (cygwin-7.2-1)
Copyright (C) 2002-20, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Device Model:     LSIMR9260-4i
Serial Number:    0027449d38c567b51b00
Firmware Version: 2.13
Device is:        Not in smartctl database [for details use: -P showall]
ATA Version is:   [No Information Found]
Local Time is:    Thu Feb  3 10:48:28 2022 PST
SMART support is: Available - device has SMART capability.
                   Enabled status cached by OS, trying SMART RETURN 
STATUS cmd.
SMART support is: Disabled

SMART Disabled. Use option -s with argument 'on' to enable it.
(override with '-T permissive' option)


-- 
Jim Garrison
jhg at acm.org


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