[smartmontools-support] SAT command failed

Kent Watsen kent+smartmontools at watsen.net
Fri Mar 12 22:21:22 CET 2021


Er, please?  ;)


> On Mar 6, 2021, at 2:48 PM, Kent Watsen <kent+smartmontools at watsen.net> wrote:
> 
> 
> Anyone?
> 
> 
>> Any thoughts on why this [1] M.2 SSD has "SAT command failed” or how to debug it?
>> 
>> Is it more likely the card or the mobo?  Should I buy another card?   The mobo has two M.2 slots, would it make sense to try the other M.2 slot?
>> 
>> I don’t have access to any other M.2. slots (internal not external), so very hoping someone here will provide some guidance...
>> 
>> [1] https://www.amazon.com/gp/product/B077H276GQ
>> 
>> K.
>> 
>> 
>> 
>>> Whenever trying to run a short/long test, the following error is returned: "Execute SMART Short self-test routine immediately in off-line mode failed: SAT command failed”.
>>> 
>>> I checked the FAQ, but nothing obvious.
>>> 
>>> Context:
>>> CPU: AMD Ryzen X3950
>>> Mobo: ASRack X570D4U-2L2T
>>> Disk: TS32GMTS400S connected to M.2 slot on mobo
>>> 
>>> More info below. 
>>> 
>>> Any ideas why "SAT command failed”?
>>> 
>>> K.
>>> 
>>> 
>>> ========================== "-a” output ========================
>>> 
>>> # smartctl -a /dev/rdsk/c3t0d0                              
>>> smartctl 7.2 2020-12-30 r5155 [x86_64-pc-solaris2.11] (local build)                                                                           
>>> Copyright (C) 2002-20, Bruce Allen, Christian Franke, www.smartmontools.org
>>> 
>>> === START OF INFORMATION SECTION ===
>>> Model Family:     Silicon Motion based SSDs
>>> Device Model:     TS32GMTS400S
>>> Serial Number:    G135250501
>>> LU WWN Device Id: 5 7c3548 1a94b4845                                                                                                          
>>> Firmware Version: S0903D
>>> User Capacity:    32,017,047,552 bytes [32.0 GB]
>>> Sector Size:      512 bytes logical/physical
>>> Rotation Rate:    Solid State Device
>>> TRIM Command:     Available, deterministic, zeroed
>>> Device is:        In smartctl database [for details use: -P show]
>>> ATA Version is:   ACS-2 (minor revision not indicated)
>>> SATA Version is:  SATA 3.1, 6.0 Gb/s (current: 6.0 Gb/s)
>>> Local Time is:    Thu Mar  4 21:55:40 2021 EST
>>> SMART support is: Available - device has SMART capability.
>>> SMART support is: Enabled
>>> 
>>> Warning! SMART Attribute Data Structure error: invalid SMART checksum.
>>> Warning! SMART Attribute Thresholds Structure error: invalid SMART checksum.
>>> === START OF READ SMART DATA SECTION ===
>>> 
>>> <<<<<<< HANGS HERE FOR ~5 MINUTES >>>>>>>>>
>>> 
>>> SMART overall-health self-assessment test result: PASSED                                                                                      
>>> See vendor-specific Attribute list for marginal Attributes.                                                                                   
>>> 
>>> General SMART Values:                                                                                                                         
>>> Offline data collection status:  (0x00) Offline data collection activity                                                                       
>>>                                      was never started.    
>>>                                      Auto Offline Data Collection: Disabled.                                                               
>>> Total time to complete Offline 
>>> data collection:                (    0) seconds.
>>> Offline data collection
>>> capabilities:                    (0x00)         Offline data collection not supported.
>>> SMART capabilities:            (0x0000) Automatic saving of SMART data                                  is not implemented.
>>> Error logging capability:        (0x00) Error logging supported.
>>>                                      General Purpose Logging supported.
>>> 
>>> SMART Attributes Data Structure revision number: 0
>>> Vendor Specific SMART Attributes with Thresholds:
>>> ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
>>> 16 Unknown_Attribute       0x0240   016   003   064    Old_age   Offline  FAILING_NOW 179257319824644
>>> 148 Total_SLC_Erase_Ct      0xa4c3   202   000   195    Pre-fail  Always   In_the_past 0
>>> 
>>> Warning! SMART ATA Error Log Structure error: invalid SMART checksum.                                                                         
>>> SMART Error Log Version: 0
>>> No Errors Logged
>>> 
>>> Warning! SMART Self-Test Log Structure error: invalid SMART checksum.
>>> SMART Self-test log structure revision number 0
>>> Warning: ATA Specification requires self-test log structure revision number = 1
>>> No self-tests have been logged.  [To run self-tests, use: smartctl -t]
>>> 
>>> 
>>> Selective Self-tests/Logging not supported
>>> 
>>> 
>>> 
>>> ======================== “-P show” output =============================
>>> 
>>> # smartctl -P show  /dev/rdsk/c3t0d0                                                                                                
>>> smartctl 7.2 2020-12-30 r5155 [x86_64-pc-solaris2.11] (local build)                                                                           
>>> Copyright (C) 2002-20, Bruce Allen, Christian Franke, www.smartmontools.org                                                                   
>>> 
>>> Drive found in smartmontools Database.  Drive identity strings:                                                                                
>>> MODEL:              TS32GMTS400S                                                                                                              
>>> FIRMWARE:           S0903D                                                                                                                    
>>> match smartmontools Drive Database entry:
>>> MODEL REGEXP:       ADATA_IMSS332-((008|016|032|064|128|256|512)G|001T)[AEMT]P?|ADATA (SP550|SU(650(NS38)?|655|[89]00))|CORSAIR FORCE LX SSD|CH
>>> N mSATAM3 (128|256|512)|CIS 2S M305 (16|32|64|128|256)GB|CT(120|250|500|1000)BX100SSD1|CT(240|480|960)BX200SSD1|DREVO X1 SSD|Drevo X1 pro (64|1
>>> 28|256)G|JAJS500M(120|240|480|960)C-1|JAJS600M1TB|KingDian S100 (32|64)GB|KingDian S(200|280|400) ((60|120|240|480)GB|1TB)|KingSpec KSD-[PS]A25
>>> \.[1-9]-(016|032|064|128)(MS|SJ)|KINGSTON SKC600(256|512|1024|2048)G|LITEON LMH-(128|256|512)V2M-.*|LITEON LCH-(128|256V|512)2S-.*|MKNSSDRE(1TB
>>> |2TB|512GB|500GB|256GB|250GB)|MKNSSDTR(240|500|250|120|480|240)GB(-LT)?|NFN025SA31T-.*|OWC Envoy Pro|Patriot P200 ((128|256|512)GB|[12]TB)|R3SL
>>> (120|240|480|960)G|Ramsta SSD S800 (120|240|480)GB|SED2QII-LP SATA SSD ((64|128|256|512)GB|[12]TB)|T60|TCSUNBOW [MX]3 (60|120|240)GB|TEAM( T253
>>> T|L5Lite3)D(120G|240G|480G|1T)|TS((16|32|64|128|256|512)G|1T)(SSD|MSA)(230S?|370S?|420[IK]?)|TS(16|32|64|128|512|256)GMTS4[03]0S?|TS(120|240)GM
>>> TS420S?|TS(128G|256G|512G|1T)SSD230S|TS(120|240|480|960)GSSD220S|TS(16G|32G|64G|128G|256G|512G|1T)MTS800S?|TS(16|32|64)GMSA630|TS(32|64|128)GP3
>>> D330|TS(16|32|64|96|128|256)GSSD(630|360S)|TS(128G|256G|512G|1T)ESD400K 
>>> FIRMWARE REGEXP:    .*
>>> MODEL FAMILY:       Silicon Motion based SSDs
>>> ATTRIBUTE OPTIONS:  148 Total_SLC_Erase_Ct
>>>                  149 Max_SLC_Erase_Ct
>>>                  150 Min_SLC_Erase_Ct
>>>                  151 Average_SLC_Erase_Ct
>>>                  159 DRAM_1_Bit_Error_Count
>>>                  160 Uncorrectable_Error_Cnt
>>>                  161 Valid_Spare_Block_Cnt
>>>                  163 Initial_Bad_Block_Count
>>>                  164 Total_Erase_Count
>>>                  165 Max_Erase_Count
>>>                  166 Min_Erase_Count
>>>                  167 Average_Erase_Count
>>>                  168 Max_Erase_Count_of_Spec
>>>                  169 Remaining_Lifetime_Perc
>>>                  178 Runtime_Invalid_Blk_Cnt
>>>                  225 Host_Writes_32MiB
>>>                  231 SSD_Life_Left
>>>                  241 Host_Writes_32MiB
>>>                  242 Host_Reads_32MiB
>>>                  245 TLC_Writes_32MiB
>>>                  246 SLC_Writes_32MiB
>>>                  247 Raid_Recoverty_Ct
>>>                  248 Unkn_SiliconMotion_Attr
>>>                  249 Unkn_SiliconMotion_Attr
>>>                  251 Unkn_SiliconMotion_Attr
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