[smartmontools-support] interface or disk problem?
Claudio Kuenzler
napsty at gmail.com
Fri Mar 20 20:06:58 CET 2020
Thx!
The only thing I currently see are the udma crc errors count, which would
prove your idea that it could be a connection issue.
The count of errors in data transfer via the interface cable as determined
by ICRC (Interface Cyclic Redundancy Check).
Did you already try another sata cable or sata connector/slot?
On Fri, 20 Mar 2020, 19:37 Alex <mysqlstudent at gmail.com> wrote:
> On Fri, Mar 20, 2020 at 12:23 PM Claudio Kuenzler <napsty at gmail.com>
> wrote:
> >
> > Run
> >
> > smartctl -a /dev/sdd
> >
> > And show the output here
>
> Ah, thanks, I meant to do that initially. I also just ran a short test
> and it appears to have passed successfully.
>
> # smartctl --all /dev/sdd
> smartctl 7.1 2019-12-30 r5022 [x86_64-linux-5.3.12-200.fc30.x86_64]
> (local build)
> Copyright (C) 2002-19, Bruce Allen, Christian Franke,
> www.smartmontools.org
>
> === START OF INFORMATION SECTION ===
> Model Family: Western Digital Red
> Device Model: WDC WD30EFRX-68N32N0
> Serial Number: WD-WCCXXXXXX
> LU WWN Device Id: 5 0014ee 20f3b0dee
> Firmware Version: 82.00A82
> User Capacity: 3,000,592,982,016 bytes [3.00 TB]
> Sector Sizes: 512 bytes logical, 4096 bytes physical
> Rotation Rate: 5400 rpm
> Form Factor: 3.5 inches
> Device is: In smartctl database [for details use: -P show]
> ATA Version is: ACS-3 T13/2161-D revision 5
> SATA Version is: SATA 3.1, 6.0 Gb/s (current: 3.0 Gb/s)
> Local Time is: Fri Mar 20 14:33:28 2020 EDT
> SMART support is: Available - device has SMART capability.
> SMART support is: Enabled
>
> === START OF READ SMART DATA SECTION ===
> SMART overall-health self-assessment test result: PASSED
>
> General SMART Values:
> Offline data collection status: (0x00) Offline data collection activity
> was never started.
> Auto Offline Data Collection:
> Disabled.
> Self-test execution status: ( 0) The previous self-test routine
> completed
> without error or no self-test has
> ever
> been run.
> Total time to complete Offline
> data collection: (32820) seconds.
> Offline data collection
> capabilities: (0x7b) SMART execute Offline immediate.
> Auto Offline data collection
> on/off support.
> Suspend Offline collection upon new
> command.
> Offline surface scan supported.
> Self-test supported.
> Conveyance Self-test supported.
> Selective Self-test supported.
> SMART capabilities: (0x0003) Saves SMART data before entering
> power-saving mode.
> Supports SMART auto save timer.
> Error logging capability: (0x01) Error logging supported.
> General Purpose Logging supported.
> Short self-test routine
> recommended polling time: ( 2) minutes.
> Extended self-test routine
> recommended polling time: ( 349) minutes.
> Conveyance self-test routine
> recommended polling time: ( 5) minutes.
> SCT capabilities: (0x303d) SCT Status supported.
> SCT Error Recovery Control
> supported.
> SCT Feature Control supported.
> SCT Data Table supported.
>
> SMART Attributes Data Structure revision number: 16
> Vendor Specific SMART Attributes with Thresholds:
> ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE
> UPDATED WHEN_FAILED RAW_VALUE
> 1 Raw_Read_Error_Rate 0x002f 200 200 051 Pre-fail
> Always - 0
> 3 Spin_Up_Time 0x0027 205 164 021 Pre-fail
> Always - 4733
> 4 Start_Stop_Count 0x0032 100 100 000 Old_age
> Always - 80
> 5 Reallocated_Sector_Ct 0x0033 200 200 140 Pre-fail
> Always - 0
> 7 Seek_Error_Rate 0x002e 200 200 000 Old_age
> Always - 0
> 9 Power_On_Hours 0x0032 074 074 000 Old_age
> Always - 19193
> 10 Spin_Retry_Count 0x0032 100 253 000 Old_age
> Always - 0
> 11 Calibration_Retry_Count 0x0032 100 253 000 Old_age
> Always - 0
> 12 Power_Cycle_Count 0x0032 100 100 000 Old_age
> Always - 80
> 192 Power-Off_Retract_Count 0x0032 200 200 000 Old_age
> Always - 57
> 193 Load_Cycle_Count 0x0032 200 200 000 Old_age
> Always - 114
> 194 Temperature_Celsius 0x0022 117 106 000 Old_age
> Always - 33
> 196 Reallocated_Event_Count 0x0032 200 200 000 Old_age
> Always - 0
> 197 Current_Pending_Sector 0x0032 200 200 000 Old_age
> Always - 0
> 198 Offline_Uncorrectable 0x0030 100 253 000 Old_age
> Offline - 0
> 199 UDMA_CRC_Error_Count 0x0032 200 197 000 Old_age
> Always - 127
> 200 Multi_Zone_Error_Rate 0x0008 200 200 000 Old_age
> Offline - 0
>
> SMART Error Log Version: 1
> No Errors Logged
>
> SMART Self-test log structure revision number 1
> Num Test_Description Status Remaining
> LifeTime(hours) LBA_of_first_error
> # 1 Short offline Completed without error 00% 19190
> -
> # 2 Extended offline Completed without error 00% 9343
> -
>
> SMART Selective self-test log data structure revision number 1
> SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
> 1 0 0 Not_testing
> 2 0 0 Not_testing
> 3 0 0 Not_testing
> 4 0 0 Not_testing
> 5 0 0 Not_testing
> Selective self-test flags (0x0):
> After scanning selected spans, do NOT read-scan remainder of disk.
> If Selective self-test is pending on power-up, resume after 0 minute delay.
>
> Thanks,
> Alex
>
> >
> > On Fri, 20 Mar 2020, 16:56 Alex <mysqlstudent at gmail.com> wrote:
> >>
> >> Hi,
> >>
> >> I have a fedora30 system that was working fine until a message similar
> >> to the one below occurred. This is for a WDC WD30EFRX-68N disk. It
> >> seems to indicate it's an interface problem, but I can't be sure. I'm
> >> hoping someone can help me identify the problem for sure.
> >>
> >> What more information can I provide to help troubleshoot this problem?
> >>
> >> [ 6.754777] ata4: SATA link up 6.0 Gbps (SStatus 133 SControl 300)
> >> [ 6.755530] ata4.00: ATA-10: WDC WD30EFRX-68N32N0, 82.00A82, max
> UDMA/133
> >> [ 6.755676] ata4.00: 5860533168 sectors, multi 16: LBA48 NCQ (depth
> 32), AA
> >> [ 6.756530] ata4.00: configured for UDMA/133
> >> [ 6.756936] scsi 3:0:0:0: Direct-Access ATA WDC
> >> WD30EFRX-68N 0A82 PQ: 0 ANSI: 5
> >> [ 6.757470] sd 3:0:0:0: Attached scsi generic sg3 type 0
> >> [ 6.757511] sd 3:0:0:0: [sdd] 5860533168 512-byte logical blocks:
> >> (3.00 TB/2.73 TiB)
> >> [ 6.757858] sd 3:0:0:0: [sdd] 4096-byte physical blocks
> >> [ 6.758014] sd 3:0:0:0: [sdd] Write Protect is off
> >> [ 6.758154] sd 3:0:0:0: [sdd] Mode Sense: 00 3a 00 00
> >> [ 6.758171] sd 3:0:0:0: [sdd] Write cache: enabled, read cache:
> >> enabled, doesn't support DPO or FUA
> >> [ 6.785443] ata4.00: exception Emask 0x50 SAct 0x20000000 SErr
> >> 0x280901 action 0x6 frozen
> >> [ 6.785683] ata4.00: irq_stat 0x08000000, interface fatal error
> >> [ 6.785825] ata4: SError: { RecovData UnrecovData HostInt 10B8B
> BadCRC }
> >> [ 6.785971] ata4.00: failed command: READ FPDMA QUEUED
> >> [ 6.786117] ata4.00: cmd 60/08:e8:00:00:00/00:00:00:00:00/40 tag 29
> >> ncq dma 4096 in
> >> res 40/00:e8:00:00:00/00:00:00:00:00/40 Emask
> >> 0x50 (ATA bus error)
> >> [ 6.786561] ata4.00: status: { DRDY }
> >> [ 6.786700] ata4: hard resetting link
> >> [ 7.098766] ata4: SATA link up 6.0 Gbps (SStatus 133 SControl 300)
> >> [ 7.100161] ata4.00: configured for UDMA/133
> >> [ 7.100313] ata4: EH complete
> >> [ 7.118461] ata4: limiting SATA link speed to 3.0 Gbps
> >> [ 7.118608] ata4.00: exception Emask 0x50 SAct 0x1 SErr 0x280900
> >> action 0x6 frozen
> >> [ 7.118844] ata4.00: irq_stat 0x08000000, interface fatal error
> >> [ 7.118987] ata4: SError: { UnrecovData HostInt 10B8B BadCRC }
> >> [ 7.119129] ata4.00: failed command: READ FPDMA QUEUED
> >> [ 7.119274] ata4.00: cmd 60/08:00:00:00:00/00:00:00:00:00/40 tag 0
> >> ncq dma 4096 in
> >> res 40/00:00:00:00:00/00:00:00:00:00/40 Emask
> >> 0x50 (ATA bus error)
> >> [ 7.119713] ata4.00: status: { DRDY }
> >> [ 7.119852] ata4: hard resetting link
> >> [ 7.426739] ata4: SATA link up 3.0 Gbps (SStatus 123 SControl 320)
> >> [ 7.428175] ata4.00: configured for UDMA/133
> >> [ 7.428326] ata4: EH complete
> >> [ 7.467092] sdd: sdd1
> >> [ 7.467737] sd 3:0:0:0: [sdd] Attached SCSI disk
> >> [ 7.468101] sdd: detected capacity change from 0 to 3000592982016
> >> [ 7.468393] sdd: detected capacity change from 0 to 3000592982016
> >> _______________________________________________
> >> Smartmontools-support mailing list
> >> Smartmontools-support at listi.jpberlin.de
> >> https://listi.jpberlin.de/mailman/listinfo/smartmontools-support
>
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