[smartmontools-support] interface or disk problem?

Alex mysqlstudent at gmail.com
Fri Mar 20 19:37:16 CET 2020


On Fri, Mar 20, 2020 at 12:23 PM Claudio Kuenzler <napsty at gmail.com> wrote:
>
> Run
>
> smartctl -a /dev/sdd
>
> And show the output here

Ah, thanks, I meant to do that initially. I also just ran a short test
and it appears to have passed successfully.

# smartctl --all /dev/sdd
smartctl 7.1 2019-12-30 r5022 [x86_64-linux-5.3.12-200.fc30.x86_64]
(local build)
Copyright (C) 2002-19, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     Western Digital Red
Device Model:     WDC WD30EFRX-68N32N0
Serial Number:    WD-WCCXXXXXX
LU WWN Device Id: 5 0014ee 20f3b0dee
Firmware Version: 82.00A82
User Capacity:    3,000,592,982,016 bytes [3.00 TB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    5400 rpm
Form Factor:      3.5 inches
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   ACS-3 T13/2161-D revision 5
SATA Version is:  SATA 3.1, 6.0 Gb/s (current: 3.0 Gb/s)
Local Time is:    Fri Mar 20 14:33:28 2020 EDT
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x00) Offline data collection activity
                                        was never started.
                                        Auto Offline Data Collection: Disabled.
Self-test execution status:      (   0) The previous self-test routine completed
                                        without error or no self-test has ever
                                        been run.
Total time to complete Offline
data collection:                (32820) seconds.
Offline data collection
capabilities:                    (0x7b) SMART execute Offline immediate.
                                        Auto Offline data collection
on/off support.
                                        Suspend Offline collection upon new
                                        command.
                                        Offline surface scan supported.
                                        Self-test supported.
                                        Conveyance Self-test supported.
                                        Selective Self-test supported.
SMART capabilities:            (0x0003) Saves SMART data before entering
                                        power-saving mode.
                                        Supports SMART auto save timer.
Error logging capability:        (0x01) Error logging supported.
                                        General Purpose Logging supported.
Short self-test routine
recommended polling time:        (   2) minutes.
Extended self-test routine
recommended polling time:        ( 349) minutes.
Conveyance self-test routine
recommended polling time:        (   5) minutes.
SCT capabilities:              (0x303d) SCT Status supported.
                                        SCT Error Recovery Control supported.
                                        SCT Feature Control supported.
                                        SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE
UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x002f   200   200   051    Pre-fail
Always       -       0
  3 Spin_Up_Time            0x0027   205   164   021    Pre-fail
Always       -       4733
  4 Start_Stop_Count        0x0032   100   100   000    Old_age
Always       -       80
  5 Reallocated_Sector_Ct   0x0033   200   200   140    Pre-fail
Always       -       0
  7 Seek_Error_Rate         0x002e   200   200   000    Old_age
Always       -       0
  9 Power_On_Hours          0x0032   074   074   000    Old_age
Always       -       19193
 10 Spin_Retry_Count        0x0032   100   253   000    Old_age
Always       -       0
 11 Calibration_Retry_Count 0x0032   100   253   000    Old_age
Always       -       0
 12 Power_Cycle_Count       0x0032   100   100   000    Old_age
Always       -       80
192 Power-Off_Retract_Count 0x0032   200   200   000    Old_age
Always       -       57
193 Load_Cycle_Count        0x0032   200   200   000    Old_age
Always       -       114
194 Temperature_Celsius     0x0022   117   106   000    Old_age
Always       -       33
196 Reallocated_Event_Count 0x0032   200   200   000    Old_age
Always       -       0
197 Current_Pending_Sector  0x0032   200   200   000    Old_age
Always       -       0
198 Offline_Uncorrectable   0x0030   100   253   000    Old_age
Offline      -       0
199 UDMA_CRC_Error_Count    0x0032   200   197   000    Old_age
Always       -       127
200 Multi_Zone_Error_Rate   0x0008   200   200   000    Old_age
Offline      -       0

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining
LifeTime(hours)  LBA_of_first_error
# 1  Short offline       Completed without error       00%     19190         -
# 2  Extended offline    Completed without error       00%      9343         -

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

Thanks,
Alex

>
> On Fri, 20 Mar 2020, 16:56 Alex <mysqlstudent at gmail.com> wrote:
>>
>> Hi,
>>
>> I have a fedora30 system that was working fine until a message similar
>> to the one below occurred. This is for a WDC WD30EFRX-68N disk. It
>> seems to indicate it's an interface problem, but I can't be sure. I'm
>> hoping someone can help me identify the problem for sure.
>>
>> What more information can I provide to help troubleshoot this problem?
>>
>> [    6.754777] ata4: SATA link up 6.0 Gbps (SStatus 133 SControl 300)
>> [    6.755530] ata4.00: ATA-10: WDC WD30EFRX-68N32N0, 82.00A82, max UDMA/133
>> [    6.755676] ata4.00: 5860533168 sectors, multi 16: LBA48 NCQ (depth 32), AA
>> [    6.756530] ata4.00: configured for UDMA/133
>> [    6.756936] scsi 3:0:0:0: Direct-Access     ATA      WDC
>> WD30EFRX-68N 0A82 PQ: 0 ANSI: 5
>> [    6.757470] sd 3:0:0:0: Attached scsi generic sg3 type 0
>> [    6.757511] sd 3:0:0:0: [sdd] 5860533168 512-byte logical blocks:
>> (3.00 TB/2.73 TiB)
>> [    6.757858] sd 3:0:0:0: [sdd] 4096-byte physical blocks
>> [    6.758014] sd 3:0:0:0: [sdd] Write Protect is off
>> [    6.758154] sd 3:0:0:0: [sdd] Mode Sense: 00 3a 00 00
>> [    6.758171] sd 3:0:0:0: [sdd] Write cache: enabled, read cache:
>> enabled, doesn't support DPO or FUA
>> [    6.785443] ata4.00: exception Emask 0x50 SAct 0x20000000 SErr
>> 0x280901 action 0x6 frozen
>> [    6.785683] ata4.00: irq_stat 0x08000000, interface fatal error
>> [    6.785825] ata4: SError: { RecovData UnrecovData HostInt 10B8B BadCRC }
>> [    6.785971] ata4.00: failed command: READ FPDMA QUEUED
>> [    6.786117] ata4.00: cmd 60/08:e8:00:00:00/00:00:00:00:00/40 tag 29
>> ncq dma 4096 in
>>                         res 40/00:e8:00:00:00/00:00:00:00:00/40 Emask
>> 0x50 (ATA bus error)
>> [    6.786561] ata4.00: status: { DRDY }
>> [    6.786700] ata4: hard resetting link
>> [    7.098766] ata4: SATA link up 6.0 Gbps (SStatus 133 SControl 300)
>> [    7.100161] ata4.00: configured for UDMA/133
>> [    7.100313] ata4: EH complete
>> [    7.118461] ata4: limiting SATA link speed to 3.0 Gbps
>> [    7.118608] ata4.00: exception Emask 0x50 SAct 0x1 SErr 0x280900
>> action 0x6 frozen
>> [    7.118844] ata4.00: irq_stat 0x08000000, interface fatal error
>> [    7.118987] ata4: SError: { UnrecovData HostInt 10B8B BadCRC }
>> [    7.119129] ata4.00: failed command: READ FPDMA QUEUED
>> [    7.119274] ata4.00: cmd 60/08:00:00:00:00/00:00:00:00:00/40 tag 0
>> ncq dma 4096 in
>>                         res 40/00:00:00:00:00/00:00:00:00:00/40 Emask
>> 0x50 (ATA bus error)
>> [    7.119713] ata4.00: status: { DRDY }
>> [    7.119852] ata4: hard resetting link
>> [    7.426739] ata4: SATA link up 3.0 Gbps (SStatus 123 SControl 320)
>> [    7.428175] ata4.00: configured for UDMA/133
>> [    7.428326] ata4: EH complete
>> [    7.467092]  sdd: sdd1
>> [    7.467737] sd 3:0:0:0: [sdd] Attached SCSI disk
>> [    7.468101] sdd: detected capacity change from 0 to 3000592982016
>> [    7.468393] sdd: detected capacity change from 0 to 3000592982016
>> _______________________________________________
>> Smartmontools-support mailing list
>> Smartmontools-support at listi.jpberlin.de
>> https://listi.jpberlin.de/mailman/listinfo/smartmontools-support


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