[smartmontools-support] interface or disk problem?

[Alex]

Hi,

I have a fedora30 system that was working fine until a message similar
to the one below occurred. This is for a WDC WD30EFRX-68N disk. It
seems to indicate it's an interface problem, but I can't be sure. I'm
hoping someone can help me identify the problem for sure.

What more information can I provide to help troubleshoot this problem?

[    6.754777] ata4: SATA link up 6.0 Gbps (SStatus 133 SControl 300)
[    6.755530] ata4.00: ATA-10: WDC WD30EFRX-68N32N0, 82.00A82, max UDMA/133
[    6.755676] ata4.00: 5860533168 sectors, multi 16: LBA48 NCQ (depth 32), AA
[    6.756530] ata4.00: configured for UDMA/133
[    6.756936] scsi 3:0:0:0: Direct-Access     ATA      WDC
WD30EFRX-68N 0A82 PQ: 0 ANSI: 5
[    6.757470] sd 3:0:0:0: Attached scsi generic sg3 type 0
[    6.757511] sd 3:0:0:0: [sdd] 5860533168 512-byte logical blocks:
(3.00 TB/2.73 TiB)
[    6.757858] sd 3:0:0:0: [sdd] 4096-byte physical blocks
[    6.758014] sd 3:0:0:0: [sdd] Write Protect is off
[    6.758154] sd 3:0:0:0: [sdd] Mode Sense: 00 3a 00 00
[    6.758171] sd 3:0:0:0: [sdd] Write cache: enabled, read cache:
enabled, doesn't support DPO or FUA
[    6.785443] ata4.00: exception Emask 0x50 SAct 0x20000000 SErr
0x280901 action 0x6 frozen
[    6.785683] ata4.00: irq_stat 0x08000000, interface fatal error
[    6.785825] ata4: SError: { RecovData UnrecovData HostInt 10B8B BadCRC }
[    6.785971] ata4.00: failed command: READ FPDMA QUEUED
[    6.786117] ata4.00: cmd 60/08:e8:00:00:00/00:00:00:00:00/40 tag 29
ncq dma 4096 in
                        res 40/00:e8:00:00:00/00:00:00:00:00/40 Emask
0x50 (ATA bus error)
[    6.786561] ata4.00: status: { DRDY }
[    6.786700] ata4: hard resetting link
[    7.098766] ata4: SATA link up 6.0 Gbps (SStatus 133 SControl 300)
[    7.100161] ata4.00: configured for UDMA/133
[    7.100313] ata4: EH complete
[    7.118461] ata4: limiting SATA link speed to 3.0 Gbps
[    7.118608] ata4.00: exception Emask 0x50 SAct 0x1 SErr 0x280900
action 0x6 frozen
[    7.118844] ata4.00: irq_stat 0x08000000, interface fatal error
[    7.118987] ata4: SError: { UnrecovData HostInt 10B8B BadCRC }
[    7.119129] ata4.00: failed command: READ FPDMA QUEUED
[    7.119274] ata4.00: cmd 60/08:00:00:00:00/00:00:00:00:00/40 tag 0
ncq dma 4096 in
                        res 40/00:00:00:00:00/00:00:00:00:00/40 Emask
0x50 (ATA bus error)
[    7.119713] ata4.00: status: { DRDY }
[    7.119852] ata4: hard resetting link
[    7.426739] ata4: SATA link up 3.0 Gbps (SStatus 123 SControl 320)
[    7.428175] ata4.00: configured for UDMA/133
[    7.428326] ata4: EH complete
[    7.467092]  sdd: sdd1
[    7.467737] sd 3:0:0:0: [sdd] Attached SCSI disk
[    7.468101] sdd: detected capacity change from 0 to 3000592982016
[    7.468393] sdd: detected capacity change from 0 to 3000592982016