[smartmontools-support] Unable to get smart health status of drives on sas3008 9211-8i

dag dg dagofthedofg at gmail.com
Sat Jul 21 02:10:46 CEST 2018


Hello. I am currently revising my monitoring configuration on one of
my file servers(Fedora Linux 28) and am having trouble getting smartd
setup properly. When it scans for drives I am seeing an error when
trying to pull the smart information on my mechanical drives:

# smartctl -i -a /dev/sdc
smartctl 6.6 2017-11-05 r4594 [x86_64-linux-4.16.14-300.fc28.x86_64]
(local build)
Copyright (C) 2002-17, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     Toshiba 3.5" DT01ACA... Desktop HDD
Device Model:     TOSHIBA DT01ACA300
Serial Number:    X4ENKJ6GS
LU WWN Device Id: 5 000039 ff4e58835
Firmware Version: MX6OABB0
User Capacity:    3,000,592,982,016 bytes [3.00 TB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    7200 rpm
Form Factor:      3.5 inches
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   ATA8-ACS T13/1699-D revision 4
SATA Version is:  SATA 3.0, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is:    Fri Jul 20 19:09:17 2018 CDT
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART Status not supported: Incomplete response, ATA output registers missing
SMART overall-health self-assessment test result: PASSED
Warning: This result is based on an Attribute check.

General SMART Values:
Offline data collection status:  (0x84) Offline data collection activity
                                        was suspended by an
interrupting command from host.
                                        Auto Offline Data Collection: Enabled.
Self-test execution status:      (   0) The previous self-test routine completed
                                        without error or no self-test has ever
                                        been run.
Total time to complete Offline
data collection:                (22078) seconds.
Offline data collection
capabilities:                    (0x5b) SMART execute Offline immediate.
                                        Auto Offline data collection
on/off support.
                                        Suspend Offline collection upon new
                                        command.
                                        Offline surface scan supported.
                                        Self-test supported.
                                        No Conveyance Self-test supported.
                                        Selective Self-test supported.
SMART capabilities:            (0x0003) Saves SMART data before entering
                                        power-saving mode.
                                        Supports SMART auto save timer.
Error logging capability:        (0x01) Error logging supported.
                                        General Purpose Logging supported.
Short self-test routine
recommended polling time:        (   1) minutes.
Extended self-test routine
recommended polling time:        ( 368) minutes.
SCT capabilities:              (0x003d) SCT Status supported.
                                        SCT Error Recovery Control supported.
                                        SCT Feature Control supported.
                                        SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE
UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x000b   100   100   016    Pre-fail
Always       -       0
  2 Throughput_Performance  0x0005   139   139   054    Pre-fail
Offline      -       70
  3 Spin_Up_Time            0x0007   132   132   024    Pre-fail
Always       -       435 (Average 433)
  4 Start_Stop_Count        0x0012   100   100   000    Old_age
Always       -       66
  5 Reallocated_Sector_Ct   0x0033   100   100   005    Pre-fail
Always       -       0
  7 Seek_Error_Rate         0x000b   100   100   067    Pre-fail
Always       -       0
  8 Seek_Time_Performance   0x0005   126   126   020    Pre-fail
Offline      -       32
  9 Power_On_Hours          0x0012   096   096   000    Old_age
Always       -       30973
 10 Spin_Retry_Count        0x0013   100   100   060    Pre-fail
Always       -       0
 12 Power_Cycle_Count       0x0032   100   100   000    Old_age
Always       -       66
192 Power-Off_Retract_Count 0x0032   100   100   000    Old_age
Always       -       492
193 Load_Cycle_Count        0x0012   100   100   000    Old_age
Always       -       492
194 Temperature_Celsius     0x0002   150   150   000    Old_age
Always       -       40 (Min/Max 21/45)
196 Reallocated_Event_Count 0x0032   100   100   000    Old_age
Always       -       0
197 Current_Pending_Sector  0x0022   100   100   000    Old_age
Always       -       0
198 Offline_Uncorrectable   0x0008   100   100   000    Old_age
Offline      -       0
199 UDMA_CRC_Error_Count    0x000a   200   200   000    Old_age
Always       -       0

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining
LifeTime(hours)  LBA_of_first_error
# 1  Extended offline    Completed without error       00%     30954         -
# 2  Short offline       Completed without error       00%     30927         -
# 3  Extended offline    Completed without error       00%      3439         -

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.


I'm just seeing if there is a configuration setting I'm missing or if
there's any data I can provide to help improve support for the
hardware I'm using. Any insight would be appreciated. Thanks.

Sam



More information about the Smartmontools-support mailing list