[smartmontools-support] I get "Unknown USB bridge" error.

Carlos E. R. robin.listas at telefonica.net
Thu Jul 19 05:33:25 CEST 2018 

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

Content-ID: <alpine.LSU.2.21.1807190519100.10056 at Telcontar.valinor>


I get this error when trying to test a disk that is inside an USB3 
enclosure (Western Digital "My Book™", 8TB):

Isengard:~ # smartctl -a /dev/sdc
smartctl 6.6 2017-11-05 r4594 [x86_64-linux-4.4.138-59-default] (SUSE RPM)
Copyright (C) 2002-17, Bruce Allen, Christian Franke, 
www.smartmontools.org

/dev/sdc: Unknown USB bridge [0x1058:0x25ee (0x4004)]
Please specify device type with the -d option.

Use smartctl -h to get a usage summary

Isengard:~ #



For the record, it works with "-d sat,12" or "-d sat,16".

Isengard:~ # smartctl -i -d sat,16 /dev/sdc
smartctl 6.6 2017-11-05 r4594 [x86_64-linux-4.4.138-59-default] (SUSE RPM)
Copyright (C) 2002-17, Bruce Allen, Christian Franke, 
www.smartmontools.org

=== START OF INFORMATION SECTION ===
Device Model:     WDC WD80EZAZ-11TDBA0
Serial Number:    2TKST2SD
LU WWN Device Id: 5 000cca 26af51579
Firmware Version: 83.H0A83
User Capacity:    8,001,563,222,016 bytes [8.00 TB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    5400 rpm
Form Factor:      3.5 inches
Device is:        Not in smartctl database [for details use: -P showall]
ATA Version is:   ACS-2, ATA8-ACS T13/1699-D revision 4
SATA Version is:  SATA 3.2, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is:    Thu Jul 19 05:19:24 2018 CEST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

Isengard:~ #

Isengard:~ # smartctl -P showall /dev/sdc
No presets are defined for this drive.  Its identity strings:
MODEL:    /dev/sdc
FIRMWARE: (any)
do not match any of the known regular expressions.
Isengard:~ #




Package is "smartmontools-6.6-135.1.x86_64" (latest version available to 
me) on openSUSE Leap 42.3


Isengard:~ # smartctl -V
smartctl 6.6 2017-11-05 r4594 [x86_64-linux-4.4.138-59-default] (SUSE RPM)
Copyright (C) 2002-17, Bruce Allen, Christian Franke, www.smartmontools.org

smartctl comes with ABSOLUTELY NO WARRANTY. This is free
software, and you are welcome to redistribute it under
the terms of the GNU General Public License; either
version 2, or (at your option) any later version.
See http://www.gnu.org for further details.

smartmontools release 6.6 dated 2017-11-05 at 15:20:58 UTC
smartmontools SVN rev 4594 dated 2017-11-05 at 15:21:35
smartmontools build host: x86_64-suse-linux-gnu
smartmontools build with: C++98, GCC 4.8.5
smartmontools configure arguments: '--host=x86_64-suse-linux-gnu' '--build=x86_64-suse-linux-gnu' '--program-prefix=' '--prefix=/usr' '--exec-prefix=/usr' '--bindir=/usr/bin' '--sbindir=/usr/sbin' '--sysconfdir=/etc' '--datadir=/usr/share' '--includedir=/usr/include' '--libdir=/usr/lib64' '--libexecdir=/usr/lib' '--localstatedir=/var' '--sharedstatedir=/usr/com' '--mandir=/usr/share/man' '--infodir=/usr/share/info' '--disable-dependency-tracking' '--docdir=/usr/share/doc/packages/smartmontools' '--with-selinux' '--with-systemdsystemunitdir=/usr/lib/systemd/system' '--with-drivedb' '--with-savestates' '--with-attributelog' '--with-nvme-devicescan' 'build_alias=x86_64-suse-linux-gnu' 'host_alias=x86_64-suse-linux-gnu' 'CXXFLAGS=-fmessage-length=0 -grecord-gcc-switches -O2 -Wall -D_FORTIFY_SOURCE=2 -fstack-protector -funwind-tables -fasynchronous-unwind-tables -fstack-clash-protection -fPIE ' 'LDFLAGS=-pie' 'CFLAGS=-fmessage-length=0 -grecord-gcc-switches -O2 -Wall -D_FORTIFY_SOURCE=2 -
 fstack-protector -funwind-tables -fasynchronous-unwind-tables -fstack-clash-protection  -fPIE' 'PKG_CONFIG_PATH=:/usr/lib64/pkgconfig:/usr/share/pkgconfig'
Isengard:~ #


Isengard:~ # hdparm -I /dev/sdc

/dev/sdc:

ATA device, with non-removable media
 	Model Number:       WDC WD80EZAZ-11TDBA0
 	Serial Number:      2TKST2SD
 	Firmware Revision:  83.H0A83
 	Transport:          Serial, ATA8-AST, SATA 1.0a, SATA II Extensions,
 	SATA Rev 2.5, SATA Rev 2.6, SATA Rev 3.0; Revision: ATA8-AST T13
 	Project D1697 Revision 0b
Standards:
 	Used: unknown (minor revision code 0x0029)
 	Supported: 9 8 7 6 5
 	Likely used: 9
Configuration:
 	Logical		max	current
 	cylinders	16383	16383
 	heads		16	16
 	sectors/track	63	63
 	--
 	CHS current addressable sectors:   16514064
 	LBA    user addressable sectors:  268435455
 	LBA48  user addressable sectors:15628053168
 	Logical  Sector size:                   512 bytes
 	Physical Sector size:                  4096 bytes
 	Logical Sector-0 offset:                  0 bytes
 	device size with M = 1024*1024:     7630885 MBytes
 	device size with M = 1000*1000:     8001563 MBytes (8001 GB)
 	cache/buffer size  = unknown
 	Form Factor: 3.5 inch
 	Nominal Media Rotation Rate: 5400
Capabilities:
 	LBA, IORDY(can be disabled)
 	Queue depth: 32
 	Standby timer values: spec'd by Standard, no device specific minimum
 	R/W multiple sector transfer: Max = 16	Current = 0
 	Advanced power management level: disabled
 	DMA: mdma0 mdma1 *mdma2 udma0 udma1 udma2 udma3 udma4 udma5 udma6
 	     Cycle time: min=120ns recommended=120ns
 	PIO: pio0 pio1 pio2 pio3 pio4
 	     Cycle time: no flow control=120ns  IORDY flow control=120ns
Commands/features:
 	Enabled	Supported:
 	   *	SMART feature set
 	    	Security Mode feature set
 	   *	Power Management feature set
 	   *	Write cache
 	   *	Look-ahead
 	   *	Host Protected Area feature set
 	   *	WRITE_BUFFER command
 	   *	READ_BUFFER command
 	   *	NOP cmd
 	   *	DOWNLOAD_MICROCODE
 	    	Advanced Power Management feature set
 	    	Power-Up In Standby feature set
 	   *	SET_FEATURES required to spinup after power up
 	    	SET_MAX security extension
 	   *	48-bit Address feature set
 	   *	Device Configuration Overlay feature set
 	   *	Mandatory FLUSH_CACHE
 	   *	FLUSH_CACHE_EXT
 	   *	SMART error logging
 	   *	SMART self-test
 	   *	Media Card Pass-Through
 	   *	General Purpose Logging feature set
 	   *	WRITE_{DMA|MULTIPLE}_FUA_EXT
 	   *	64-bit World wide name
 	   *	URG for READ_STREAM[_DMA]_EXT
 	   *	URG for WRITE_STREAM[_DMA]_EXT
 	   *	WRITE_UNCORRECTABLE_EXT command
 	   *	{READ,WRITE}_DMA_EXT_GPL commands
 	   *	Segmented DOWNLOAD_MICROCODE
 	    	unknown 119[6]
 	   *	unknown 119[7]
 	   *	Gen1 signaling speed (1.5Gb/s)
 	   *	Gen2 signaling speed (3.0Gb/s)
 	   *	Gen3 signaling speed (6.0Gb/s)
 	   *	Native Command Queueing (NCQ)
 	   *	Host-initiated interface power management
 	   *	Phy event counters
 	   *	NCQ priority information
 	   *	unknown 76[15]
 	    	Non-Zero buffer offsets in DMA Setup FIS
 	    	DMA Setup Auto-Activate optimization
 	    	Device-initiated interface power management
 	    	In-order data delivery
 	    	Software settings preservation
 	    	unknown 78[7]
 	    	unknown 78[10]
 	    	unknown 78[11]
 	   *	SMART Command Transport (SCT) feature set
 	   *	SCT Write Same (AC2)
 	   *	SCT Error Recovery Control (AC3)
 	   *	SCT Features Control (AC4)
 	   *	SCT Data Tables (AC5)
 	   *	reserved 69[3]
 	   *	reserved 69[4]
 	   *	WRITE BUFFER DMA command
 	   *	READ BUFFER DMA command
Security:
 	Master password revision code = 48059
 		supported
 	not	enabled
 	not	locked
 	not	frozen
 	not	expired: security count
 		supported: enhanced erase
Logical Unit WWN Device Identifier: 5000cca26af51579
 	NAA		: 5
 	IEEE OUI	: 000cca
 	Unique ID	: 26af51579
Checksum: correct
Isengard:~ #





- -- 
Cheers,
        Carlos E. R.
        (from openSUSE 42.3 x86_64 "Malachite" at Telcontar)
-----BEGIN PGP SIGNATURE-----
Version: GnuPG v2

iEYEARECAAYFAltQBosACgkQtTMYHG2NR9XAzwCfRwU40jMMPMRFCEQIDLb2FxnP
6goAnjGUuE18z26FBQsVPdrkWkZVj6vk
=/uhJ
-----END PGP SIGNATURE-----

More information about the Smartmontools-support mailing list