[smartmontools-support] WD SSD smartctl passes, but Sandisk dashboard fails

[Thane K. Sherrington]

Hi all,
     I have a WD SN530 SSD that passes self-tests with smartctl, but 
when I install and run an extended test with the SanDisk Dashboard 
(which has replaced the WD Dashboard) it fails almost immediately. Is 
this a bug with the Sandisk Dashboard or is there something in the drive 
that I'm missing with smartctl?

Thanks for any advice.



smartctl 7.4 2023-08-01 r5530 [x86_64-w64-mingw32-w11-b26200] (sf-7.4-1)
Copyright (C) 2002-23, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Number:                       WDC PC SN530 SDBPNPZ-1T00-1006
Serial Number:                      22301B801613
Firmware Version:                   HPS2
PCI Vendor/Subsystem ID:            0x15b7
IEEE OUI Identifier:                0x001b44
Total NVM Capacity:                 1,024,209,543,168 [1.02 TB]
Unallocated NVM Capacity:           0
Controller ID:                      1
NVMe Version:                       1.4
Number of Namespaces:               1
Namespace 1 Size/Capacity:          1,024,209,543,168 [1.02 TB]
Namespace 1 Formatted LBA Size:     512
Namespace 1 IEEE EUI-64:            001b44 8b4bd52cf5
Local Time is:                      Wed Jul 08 09:19:22 2026 ADT
Firmware Updates (0x14):            2 Slots, no Reset required
Optional Admin Commands (0x0017):   Security Format Frmw_DL Self_Test
Optional NVM Commands (0x005f):     Comp Wr_Unc DS_Mngmt Wr_Zero 
Sav/Sel_Feat Timestmp
Log Page Attributes (0x1e):         Cmd_Eff_Lg Ext_Get_Lg Telmtry_Lg 
Pers_Ev_Lg
Maximum Data Transfer Size:         128 Pages
Warning  Comp. Temp. Threshold:     80 Celsius
Critical Comp. Temp. Threshold:     85 Celsius
Namespace 1 Features (0x02):        NA_Fields

Supported Power States
St Op     Max   Active     Idle   RL RT WL WT  Ent_Lat  Ex_Lat
  0 +     3.50W    2.90W       -    0  0  0  0        0       0
  1 +     2.70W    1.80W       -    0  0  0  0        0       0
  2 +     1.90W    1.50W       -    0  0  0  0        0       0
  3 -   0.0250W       -        -    3  3  3  3     3900   11000
  4 -   0.0050W       -        -    4  4  4  4     5000   39000

Supported LBA Sizes (NSID 0x1)
Id Fmt  Data  Metadt  Rel_Perf
  0 +     512       0         2
  1 -    4096       0         1

=== START OF SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

SMART/Health Information (NVMe Log 0x02)
Critical Warning:                   0x00
Temperature:                        44 Celsius
Available Spare:                    100%
Available Spare Threshold:          5%
Percentage Used:                    0%
Data Units Read:                    33,770,841 [17.2 TB]
Data Units Written:                 27,437,249 [14.0 TB]
Host Read Commands:                 480,570,832
Host Write Commands:                493,526,500
Controller Busy Time:               1,259
Power Cycles:                       2,125
Power On Hours:                     725
Unsafe Shutdowns:                   33
Media and Data Integrity Errors:    0
Error Information Log Entries:      1
Warning  Comp. Temperature Time:    0
Critical Comp. Temperature Time:    0

Error Information (NVMe Log 0x01, 16 of 256 entries)
No Errors Logged

Self-test Log (NVMe Log 0x06)
Self-test status: No self-test in progress
Num  Test_Description  Status                       Power_on_Hours 
Failing_LBA  NSID Seg SCT Code
  0   Extended          Completed without error                 724     
       -     -   -   -    -
  1   Extended          Completed without error                 720     
       -     -   -   -    -
  2   Short             Completed without error                 716     
       -     -   -   -    -
  3   Extended          Completed without error                 531     
       -     -   -   -    -
  4   Extended          Completed without error                 531     
       -     -   -   -    -
  5   Extended          Completed without error                 530     
       -     -   -   -    -
  6   Extended          Completed without error                 530     
       -     -   -   -    -
  7   Extended          Completed without error                 529     
       -     -   -   -    -
  8   Extended          Completed without error                 526     
       -     -   -   -    -
  9   Extended          Completed without error                 518     
       -     -   -   -    -
10   Short             Completed without error                 502       
     -     -   -   -    -
11   Extended          Completed without error                 320       
     -     -   -   -    -
12   Extended          Completed without error                 297       
     -     -   -   -    -


-- 
Thane K. Sherrington

Computer Connection, Ltd. ...taking the mystery out of computers since 1982.
Winner of the 2012 Ian Spencer - Excellence in Business Award
*Thanks for making us the Reader's Choice Best Computer Store in 2016, 
2017, 2018 and 2019!*
95 College St.
Antigonish, NS
B2G 1X6
902-863-3361 (phone)
thane at computerconnectionltd.com
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