[smartmontools-support] Smartmon error reporting

[Jeffrey Turmelle]

I ran into this error, and the error message said to notify you…

# smartctl -a /dev/sdaj
smartctl 7.1 2019-12-30 r5022 [x86_64-linux-4.18.0-553.45.1.el8_10.x86_64] (local build)
Copyright (C) 2002-19, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Vendor:               SEAGATE
Product:              ST16000NM004J
Revision:             E004
Compliance:           SPC-5
User Capacity:        16,000,900,661,248 bytes [16.0 TB]
Logical block size:   512 bytes
Physical block size:  4096 bytes
LU is fully provisioned
Rotation Rate:        7200 rpm
Form Factor:          3.5 inches
Logical Unit id:      0x5000c500ec00e20b
Serial number:        ZR611Q950000W334WLV6
Device type:          disk
Transport protocol:   SAS (SPL-3)
Local Time is:        Wed Mar 26 17:24:32 2025 EDT
SMART support is:     Available - device has SMART capability.
SMART support is:     Enabled
Temperature Warning:  Enabled

=== START OF READ SMART DATA SECTION ===
SMART Health Status: OK

Grown defects during certification <not available>
Total blocks reassigned during format <not available>
Total new blocks reassigned <not available>
Power on minutes since format <not available>
Current Drive Temperature:     36 C
Drive Trip Temperature:        60 C

Accumulated power on time, hours:minutes 10045:50
Manufactured in week 21 of year 2023
Specified cycle count over device lifetime:  50000
Accumulated start-stop cycles:  16
Specified load-unload count over device lifetime:  600000
Accumulated load-unload cycles:  36464
Elements in grown defect list: 2

Vendor (Seagate Cache) information
  Blocks sent to initiator = 1618305272
  Blocks received from initiator = 2711520360
  Blocks read from cache and sent to initiator = 311507637
  Number of read and write commands whose size <= segment size = 83808532
  Number of read and write commands whose size > segment size = 43143

Vendor (Seagate/Hitachi) factory information
  number of hours powered up = 10045.83
  number of minutes until next internal SMART test = 16

Error counter log:
           Errors Corrected by           Total   Correction     Gigabytes    Total
               ECC          rereads/    errors   algorithm      processed    uncorrected
           fast | delayed   rewrites  corrected  invocations   [10^9 bytes]  errors
read:          0        0         0         0          0     341677.190           0
write:         0        0         0         0          0       1391.626           0

Non-medium error count:        0

  Pending defect count:720 Pending Defects: index, LBA and accumulated_power_on_hours follow
     1:  0x662dbf198       ,   4448
Smartctl: Exception: json.cpp(39): Assertion failed: 'a' <= c && c <= 'z'
Please inform smartmontools-support at listi.jpberlin.de, including output of smartctl -V.


# smartctl -V
smartctl 7.1 2019-12-30 r5022 [x86_64-linux-4.18.0-553.45.1.el8_10.x86_64] (local build)
Copyright (C) 2002-19, Bruce Allen, Christian Franke, www.smartmontools.org

smartctl comes with ABSOLUTELY NO WARRANTY. This is free
software, and you are welcome to redistribute it under
the terms of the GNU General Public License; either
version 2, or (at your option) any later version.
See http://www.gnu.org for further details.

smartmontools release 7.1 dated 2019-12-30 at 15:00:11 UTC
smartmontools SVN rev 5022 dated 2019-12-30 at 15:00:49
smartmontools build host: x86_64-redhat-linux-gnu
smartmontools build with: C++14, GCC 8.5.0 20210514 (Red Hat 8.5.0-21)
smartmontools configure arguments: '--build=x86_64-redhat-linux-gnu' '--host=x86_64-redhat-linux-gnu' '--program-prefix=' '--disable-dependency-tracking' '--prefix=/usr' '--exec-prefix=/usr' '--bindir=/usr/bin' '--sbindir=/usr/sbin' '--sysconfdir=/etc' '--datadir=/usr/share' '--includedir=/usr/include' '--libdir=/usr/lib64' '--libexecdir=/usr/libexec' '--localstatedir=/var' '--sharedstatedir=/var/lib' '--mandir=/usr/share/man' '--infodir=/usr/share/info' '--with-selinux' '--with-libcap-ng=yes' '--with-libsystemd' '--with-systemdsystemunitdir=/usr/lib/systemd/system' '--sysconfdir=/etc/smartmontools/' '--with-systemdenvfile=/etc/sysconfig/smartmontools' 'build_alias=x86_64-redhat-linux-gnu' 'host_alias=x86_64-redhat-linux-gnu' 'CXXFLAGS=-O2 -g -pipe -Wall -Werror=format-security -Wp,-D_FORTIFY_SOURCE=2 -Wp,-D_GLIBCXX_ASSERTIONS -fexceptions -fstack-protector-strong -grecord-gcc-switches -specs=/usr/lib/rpm/redhat/redhat-hardened-cc1 -specs=/usr/lib/rpm/redhat/redhat-annobin-cc1 -m64 -mtune=generic -fasynchronous-unwind-tables -fstack-clash-protection -fcf-protection' 'LDFLAGS=-Wl,-z,relro  -Wl,-z,now -specs=/usr/lib/rpm/redhat/redhat-hardened-ld' 'CFLAGS=-O2 -g -pipe -Wall -Werror=format-security -Wp,-D_FORTIFY_SOURCE=2 -Wp,-D_GLIBCXX_ASSERTIONS -fexceptions -fstack-protector-strong -grecord-gcc-switches -specs=/usr/lib/rpm/redhat/redhat-hardened-cc1 -specs=/usr/lib/rpm/redhat/redhat-annobin-cc1 -m64 -mtune=generic -fasynchronous-unwind-tables -fstack-clash-protection -fcf-protection' 'PKG_CONFIG_PATH=:/usr/lib64/pkgconfig:/usr/share/pkgconfig’



—
Jeff Turmelle (he/him)
Lead Systems Analyst
International Research Institute for Climate and Society
Columbia Climate School 
(845) 680-4523

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