[smartmontools-support] Samsung HD502IJ new firmware causes i/o error while querying Device Statistics log
Viktor Štujber
theultramage at gmail.com
Wed Apr 9 20:56:13 CEST 2025
I have an old SAMSUNG SpinPoint F1 DT (model: HD502IJ). I updated it
from 1AA01112 to 1AA01117 using a sketchy Dell firmware bundle that has
been reported to mis-identify and mis-patch other drive models. The
update seems to work, but now when I query extended info (-ax), the last
few steps encounter an i/o error and the HDD stops responding to all
subsequent queries ("Read Device Identity failed: Input/output error")
until a single read/write operation is done. Then it's possible to query
it again. Querying the non-extended info works fine.
In the diff between an old and new listing, I see the following:
0x01 SL R/O 1 Summary SMART error log
0x02 SL R/O 2 Comprehensive SMART error log
0x03 GPL R/O 2 Ext. Comprehensive SMART error log
+0x04 GPL R/O 2 Device Statistics log
0x06 SL R/O 1 SMART self-test log
0x07 GPL R/O 2 Extended self-test log
0x09 SL R/W 1 Selective self-test log
0x10 GPL R/O 1 NCQ Command Error log
0x11 GPL R/O 1 SATA Phy Event Counters log
+0x21 GPL R/O 2 Write stream error log
+0x22 GPL R/O 2 Read stream error log
0x80-0x9f GPL,SL R/W 16 Host vendor specific log
0xe0 GPL,SL R/W 1 SCT Command/Status
0xe1 GPL,SL R/W 1 SCT Data Transfer
-Device Statistics (GP/SMART Log 0x04) not supported
+ATA_READ_LOG_EXT (addr=0x04:0x00, page=0, n=1) failed: Input/output error
+Read Device Statistics page 0x00 failed
At this point I don't know if this is a generic vs branded firmware
inconsistency, or if the new firmware lies about its capabilitties, or
if the drive needs some particular compatibility settings to query it
properly, or if the actual i/o error occurs at some preceding
non-displayed operation. I figured I should ask before I start trying
random things.
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