[smartmontools-support] smartctl short test taking too long on Toshiba AL13SEB300

Gilson Urbano Ferreira Dias gilsonurban at gmail.com
Fri Jul 22 16:54:11 CEST 2022


Nathan,

The Toshiba AL13SEB300 is SCSI and unfortunately there's no information
when I run "smartctl -c /dev/sdX".

I added the output of two commands,  "smartctl -a /dev/sda", and "sg_logs
-a /dev/sda".

$ smartctl -a /dev/sda
smartctl 7.0 2018-12-30 r4883 [x86_64-linux-4.15.0-58-generic] (local build)
Copyright (C) 2002-18, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Vendor:               TOSHIBA
Product:              AL13SEB300
Revision:             0101
Compliance:           SPC-3
User Capacity:        300,000,000,000 bytes [300 GB]
Logical block size:   512 bytes
Rotation Rate:        10500 rpm
Form Factor:          2.5 inches
Logical Unit id:      0x5000039568423224
Device type:          disk
Transport protocol:   SAS (SPL-3)
Local Time is:        Fri Jul 22 16:46:28 2022 CEST
SMART support is:     Available - device has SMART capability.
SMART support is:     Enabled
Temperature Warning:  Enabled

=== START OF READ SMART DATA SECTION ===
SMART Health Status: OK

Current Drive Temperature:     31 C
Drive Trip Temperature:        65 C

Manufactured in week 13 of year 2014
Specified cycle count over device lifetime:  50000
Accumulated start-stop cycles:  37
Specified load-unload count over device lifetime:  200000
Accumulated load-unload cycles:  599
Elements in grown defect list: 0

Error counter log:
           Errors Corrected by           Total   Correction     Gigabytes
 Total
               ECC          rereads/    errors   algorithm      processed
 uncorrected
           fast | delayed   rewrites  corrected  invocations   [10^9 bytes]
 errors
read:          0       28         1         0          0     495483.627
      1
write:         0        5         1         0          0     145691.134
      1

Non-medium error count:       15

Self-test execution status:             100% of test remaining
SMART Self-test log
Num  Test              Status                 segment  LifeTime
 LBA_first_err [SK ASC ASQ]
     Description                              number   (hours)
# 1  Background short  Self test in progress ...   -     NOW
  - [-   -    -]
# 2  Background long   Aborted (by user command)   -   44225
  - [-   -    -]

Long (extended) Self-test duration: 2561 seconds [42.7 minutes]

$ sg_logs -a /dev/sda
    TOSHIBA   AL13SEB300        0101

Supported log pages  [0x0]:
    0x00        Supported log pages [sp]
    0x01        Buffer over-run/under-run [bou]
    0x02        Write error [we]
    0x03        Read error [re]
    0x05        Verify error [ve]
    0x06        Non medium [nm]
    0x0d        Temperature [temp]
    0x0e        Start-stop cycle counter [sscc]
    0x0f        Application client [ac]
    0x10        Self test results [str]
    0x15        Background scan results [bsr]
    0x18        Protocol specific port [psp]
    0x1a        Power condition transitions [pct]
    0x2f        Informational exceptions [ie]
    0x38

Buffer over-run/under-run page  [0x1]
  under-run = 0
  over-run = 0

Write error counter page  [0x2]
  Errors corrected without substantial delay = 0
  Errors corrected with possible delays = 5
  Total rewrites or rereads = 1
  Total errors corrected = 0
  Total bytes processed = 0
  Total uncorrected errors = 1

Read error counter page  [0x3]
  Errors corrected without substantial delay = 0
  Errors corrected with possible delays = 28
  Total rewrites or rereads = 1
  Total errors corrected = 0
  Total bytes processed = 0
  Total uncorrected errors = 1

Verify error counter page  [0x5]
  Errors corrected without substantial delay = 0
  Errors corrected with possible delays = 0
  Total rewrites or rereads = 0
  Total errors corrected = 0
  Total bytes processed = 0
  Total uncorrected errors = 0

Non-medium error page  [0x6]
  Non-medium error count = 15

Temperature page  [0xd]
  Current temperature = 31 C
  Reference temperature = 65 C

Start-stop cycle counter page  [0xe]
  Date of manufacture, year: 2014, week: 13
  Accounting date, year:     , week:
  Specified cycle count over device lifetime = 50000
  Accumulated start-stop cycles = 37
  Specified load-unload count over device lifetime = 200000
  Accumulated load-unload cycles = 599

Application client page  [0xf]
 00     0f 00 40 00 00 00 83 fc  00 00 00 00 00 00 00 00
 10     00 00 00 00 00 00 00 00  00 00 00 00 00 00 00 00
 20     00 00 00 00 00 00 00 00  00 00 00 00 00 00 00 00
 30     00 00 00 00 00 00 00 00  00 00 00 00 00 00 00 00
 .....  [truncated after 64 of 16388 bytes (use '-H' to see the rest)]

Self-test results page  [0x10]
  Parameter code = 1, accumulated power-on hours = 0
    self-test code: background short [1]
    self-test result: self test in progress [15]

  Parameter code = 2, accumulated power-on hours = 44225
    self-test code: background extended [2]
    self-test result: aborted by SEND DIAGNOSTIC [1]


Background scan results page  [0x15]
  Status parameters:
    Accumulated power on minutes: 2653719 [h:m  44228:39]
    Status: background scan enabled, none active (waiting for BMS interval
timer to expire)
    Number of background scans performed: 566
    Background medium scan progress: 0.00 %
    Number of background medium scans performed: 0 [not reported]

Protocol Specific port page for SAS SSP  (sas-2) [0x18]
relative target port id = 1
  generation code = 2
  number of phys = 1
  phy identifier = 0
    attached SAS device type: SAS or SATA device
    attached reason: unknown
    reason: loss of dword synchronization
    negotiated logical link rate: 3 Gbps
    attached initiator port: ssp=1 stp=1 smp=1
    attached target port: ssp=0 stp=0 smp=0
    SAS address = 0x5000039568423226
    attached SAS address = 0x5001e679b3cc1000
    attached phy identifier = 0
    Invalid DWORD count = 59812
    Running disparity error count = 59671
    Loss of DWORD synchronization = 14953
    Phy reset problem = 0
    Phy event descriptors:
     Invalid word count: 59812
     Running disparity error count: 59671
     Loss of dword synchronization count: 14953
     Phy reset problem count: 0
     Elasticity buffer overflow count: 0
     Received abandon-class OPEN_REJECT count: 0
     Transmitted BREAK count: 2
     Received BREAK count: 0
     Transmitted SSP frame error count: 0
     Received SSP frame error count: 0
relative target port id = 2
  generation code = 2
  number of phys = 1
  phy identifier = 1
    attached SAS device type: no device attached
    attached reason: unknown
    reason: unknown
    negotiated logical link rate: phy enabled; unknown rate
    attached initiator port: ssp=0 stp=0 smp=0
    attached target port: ssp=0 stp=0 smp=0
    SAS address = 0x5000039568423227
    attached SAS address = 0x0
    attached phy identifier = 0
    Invalid DWORD count = 0
    Running disparity error count = 0
    Loss of DWORD synchronization = 0
    Phy reset problem = 0
    Phy event descriptors:
     Invalid word count: 0
     Running disparity error count: 0
     Loss of dword synchronization count: 0
     Phy reset problem count: 0
     Elasticity buffer overflow count: 0
     Received abandon-class OPEN_REJECT count: 0
     Transmitted BREAK count: 0
     Received BREAK count: 0
     Transmitted SSP frame error count: 0
     Received SSP frame error count: 0

Power condition transitions page  [0x1a]
  Accumulated transitions to idle_a = 3405628
  Accumulated transitions to idle_b = 3405592
  Accumulated transitions to idle_c = 599
  Reserved [0x4] = 0
  Accumulated transitions to standby_z = 0
  Accumulated transitions to standby_y = 0

Informational Exceptions page  [0x2f]
  IE asc = 0x0, ascq = 0x0
  Current temperature = 31 C
  Threshold temperature = 0 C  [IBM extension]

Regards,

Gilson Urbano

On Thu, Jul 21, 2022 at 8:23 PM Nathan Stratton Treadway <nathanst at ontko.com>
wrote:
>
> On Wed, Jul 20, 2022 at 10:49:15 +0200, Gilson Urbano Ferreira Dias wrote:
> > Two days have passed and the short test on Toshiba is still running
> > (53% remaining). I don't think the difference from 6Gbps to 12Gbps
> > makes that huge difference.
>
> Correct -- the SMART self-tests are internal to the drive and do not
> involve sending data across the SATA interface.
>
> What does the "Short self-test routine recommended polling time:" field
> in the output of "smartctl -c /dev/sdX" say for that drive?
>
> (In any case, having a short self-test take days does sound like a bug
> in the drive's firmware.... but I myself don't have any specific
> information about or experience with that particular drive model.)
>
>                                                         Nathan
>
>
>
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