[smartmontools-support] self-test unknown failure
Ben Wood
ciaduck at gmail.com
Sat Oct 30 20:13:44 CEST 2021
I have a brand new 8GB Toshiba N300 disk that was used as a replacement for
a ZFS array.
The disk had some seek errors as it was resilvering, but those errors have
cleared up. Self-tests are failing with "Completed: unknown failure". I
don't see any attributes that are undefined, so I'm not sure how to clear
the error on this disk. My OS keeps nagging me that the disk is bad, but
everything I can see says it's actually OK.
Is there a way to get a passing self-test, or clear the error on the disk
so it doesn't nag me anymore?
Thanks!
# smartctl -q noserial -a /dev/sdf
smartctl 7.2 2020-12-30 r5155 [x86_64-linux-5.4.143-1-pve] (local build)
Copyright (C) 2002-20, Bruce Allen, Christian Franke, www.smartmontools.org
=== START OF INFORMATION SECTION ===
Device Model: TOSHIBA HDWG180
Firmware Version: 0603
User Capacity: 8,001,563,222,016 bytes [8.00 TB]
Sector Sizes: 512 bytes logical, 4096 bytes physical
Rotation Rate: 7200 rpm
Form Factor: 3.5 inches
Device is: Not in smartctl database [for details use: -P showall]
ATA Version is: ACS-3 T13/2161-D revision 5
SATA Version is: SATA 3.3, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is: Sat Oct 30 12:10:04 2021 MDT
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED
See vendor-specific Attribute list for marginal Attributes.
General SMART Values:
Offline data collection status: (0x82) Offline data collection activity
was completed without error.
Auto Offline Data Collection:
Enabled.
Self-test execution status: ( 73) The previous self-test completed
having
a test element that failed and the
test
element that failed is not known.
Total time to complete Offline
data collection: ( 120) seconds.
Offline data collection
capabilities: (0x5b) SMART execute Offline immediate.
Auto Offline data collection on/off
support.
Suspend Offline collection upon new
command.
Offline surface scan supported.
Self-test supported.
No Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 2) minutes.
Extended self-test routine
recommended polling time: ( 849) minutes.
SCT capabilities: (0x003d) SCT Status supported.
SCT Error Recovery Control
supported.
SCT Feature Control supported.
SCT Data Table supported.
SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED
WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x000b 100 100 050 Pre-fail Always
- 0
2 Throughput_Performance 0x0005 100 100 050 Pre-fail Offline
- 0
3 Spin_Up_Time 0x0027 100 100 001 Pre-fail Always
- 7865
4 Start_Stop_Count 0x0032 100 100 000 Old_age Always
- 2
5 Reallocated_Sector_Ct 0x0033 100 100 050 Pre-fail Always
- 0
7 Seek_Error_Rate 0x000b 081 001 050 Pre-fail Always
In_the_past 0
8 Seek_Time_Performance 0x0005 100 100 050 Pre-fail Offline
- 0
9 Power_On_Hours 0x0032 100 100 000 Old_age Always
- 236
10 Spin_Retry_Count 0x0033 100 100 030 Pre-fail Always
- 0
12 Power_Cycle_Count 0x0032 100 100 000 Old_age Always
- 2
191 G-Sense_Error_Rate 0x0032 100 100 000 Old_age Always
- 0
192 Power-Off_Retract_Count 0x0032 100 100 000 Old_age Always
- 1
193 Load_Cycle_Count 0x0032 100 100 000 Old_age Always
- 67
194 Temperature_Celsius 0x0022 100 100 000 Old_age Always
- 41 (Min/Max 26/47)
196 Reallocated_Event_Count 0x0032 100 100 000 Old_age Always
- 0
197 Current_Pending_Sector 0x0032 100 100 000 Old_age Always
- 0
198 Offline_Uncorrectable 0x0030 100 100 000 Old_age Offline
- 0
199 UDMA_CRC_Error_Count 0x0032 200 200 000 Old_age Always
- 0
220 Disk_Shift 0x0002 100 001 000 Old_age Always
- 169213979
222 Loaded_Hours 0x0032 100 100 000 Old_age Always
- 220
223 Load_Retry_Count 0x0032 100 100 000 Old_age Always
- 0
224 Load_Friction 0x0022 100 100 000 Old_age Always
- 0
226 Load-in_Time 0x0026 100 100 000 Old_age Always
- 530
240 Head_Flying_Hours 0x0001 100 100 001 Pre-fail Offline
- 0
SMART Error Log Version: 1
No Errors Logged
SMART Self-test log structure revision number 1
Num Test_Description Status Remaining LifeTime(hours)
LBA_of_first_error
# 1 Extended offline Completed: unknown failure 90% 217
0
# 2 Short offline Completed: unknown failure 90% 125
0
SMART Selective self-test log data structure revision number 1
SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
1 0 0 Not_testing
2 0 0 Not_testing
3 0 0 Not_testing
4 0 0 Not_testing
5 0 0 Not_testing
Selective self-test flags (0x0):
After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.
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