[smartmontools-support] [Smartmontools-database] TOSHIBA-MQ04UBF100 on Windows - Resume.

Arioch The ariochthe at gmail.com
Sun Aug 23 22:01:07 CEST 2020 

> Read SMART Data failed: IOCTL_SCSI_PASS_THROUGH_DIRECT failed, Error=121

this one seems due to HDD going shutdown when trying reading specific areas.

computer thinks HDD is connected, but it seems to be totally in coma
until replugging

can not even run the long test...It hangs for about a minute, then LED
goes off and 121 errors start to spawn

All in all i may speculate:

1) the original bug is with translation from E: or from /dev/sdb into
internal Windows hardware device names (DR1 instead of correct DR6)
2) it seems related to MultifunctionAdapter registry key, which
overrides correct disk ID if present,
      whether this parsing is done by SmartMonTools custom code or by
Windows internas i don't know
3) there might be (or not) more of errors, but due to HDD being nearly
dead i can not do extensive tests
4) Toshiba 2.5" HDDs are awful, they keep reporting near ideal SMART
even when they are clearky almost dead.

If i may help more drop me a note.

~~~~

D:\tosh_white>smartctl -t long e: -r ioctl,2
smartctl 7.2 2020-08-22 r5078 [x86_64-w64-mingw32-win7-sp1] (CircleCI)
Copyright (C) 2002-20, Bruce Allen, Christian Franke, www.smartmontools.org

 \\.\E:: successfully opened
  IOCTL_STORAGE_QUERY_PROPERTY returns:
    Vendor:   "TOSHIBA"
    Product:  "External USB 3.0"
    Revision: "5438"
    Removable: No
    BusType:   0x07
E: --> "Disk #1, Partition #0" -->
\\.\PHYSICALDRIVE1 --> "TOSHIBA External USB 3.0 USB Device":
 \\PC-ANALYTICDEV\root\cimv2:Win32_USBController.DeviceID="PCI\\VEN_1002&DEV_4
8&SUBSYS_83891043&REV_00\\3&267A616A&0&91":
  |   "USB\\ROOT_HUB\\4&36AC09D0&0"
 \\PC-ANALYTICDEV\root\cimv2:Win32_USBController.DeviceID="PCI\\VEN_1002&DEV_4
8&SUBSYS_83891043&REV_00\\3&267A616A&0&99":
  |   "USB\\ROOT_HUB\\4&2386B151&0"
 \\PC-ANALYTICDEV\root\cimv2:Win32_USBController.DeviceID="PCI\\VEN_1002&DEV_4
9&SUBSYS_83891043&REV_00\\3&267A616A&0&A5":
  |   "USB\\ROOT_HUB\\4&1B906A66&0"
 \\PC-ANALYTICDEV\root\cimv2:Win32_USBController.DeviceID="PCI\\VEN_1002&DEV_4
6&SUBSYS_83891043&REV_00\\3&267A616A&0&92":
  |   "USB\\ROOT_HUB20\\4&20D008E6&0"
  +-> "USB\\VID_0424&PID_2514\\5&2D41F132&0&6" [0x0424:0x2514]
  +-> "USB\\VID_046D&PID_C077\\6&3A496EC0&0&3" [0x046d:0xc077]
  |   "HID\\VID_046D&PID_C077\\7&10B28CD4&0&0000"
  +-> "USB\\VID_1A2C&PID_2C27\\6&3A496EC0&0&4" [0x1a2c:0x2c27]
  +-> "USB\\VID_1A2C&PID_2C27&MI_00\\7&12305AAF&0&0000" [0x1a2c:0x2c27]
  |   "HID\\VID_1A2C&PID_2C27&MI_00\\8&26BC11A7&0&0000"
  +-> "USB\\VID_1A2C&PID_2C27&MI_01\\7&12305AAF&0&0001" [0x1a2c:0x2c27]
  |   "HID\\VID_1A2C&PID_2C27&MI_01&COL01\\8&29C5282&0&0000"
  |   "HID\\VID_1A2C&PID_2C27&MI_01&COL02\\8&29C5282&0&0001"
 \\PC-ANALYTICDEV\root\cimv2:Win32_USBController.DeviceID="PCI\\VEN_1002&DEV_4
6&SUBSYS_83891043&REV_00\\3&267A616A&0&9A":
  |   "USB\\ROOT_HUB20\\4&7EEAF3B&0"
  +-> "USB\\VID_058F&PID_6362\\058F312D81B" [0x058f:0x6362]
  +--> "USBSTOR\\DISK&VEN_GENERIC&PROD_USB_SD_READER&REV_1.00\\058F312D81B&0"
  +---> ("Generic USB SD Reader USB Device")
  +--> "USBSTOR\\DISK&VEN_GENERIC&PROD_USB_CF_READER&REV_1.01\\058F312D81B&1"
  +---> ("Generic USB CF Reader USB Device")
  +--> "USBSTOR\\DISK&VEN_GENERIC&PROD_USB_SM_READER&REV_1.02\\058F312D81B&2"
  +---> ("Generic USB SM Reader USB Device")
  +--> "USBSTOR\\DISK&VEN_GENERIC&PROD_USB_MS_READER&REV_1.03\\058F312D81B&3"
  +---> ("Generic USB MS Reader USB Device")
 \\PC-ANALYTICDEV\root\cimv2:Win32_USBController.DeviceID="PCI\\VEN_1002&DEV_4
7&SUBSYS_83891043&REV_00\\3&267A616A&0&90":
  |   "USB\\ROOT_HUB\\4&1A5E08AA&0"
 \\PC-ANALYTICDEV\root\cimv2:Win32_USBController.DeviceID="PCI\\VEN_1002&DEV_4
7&SUBSYS_83891043&REV_00\\3&267A616A&0&98":
  |   "USB\\ROOT_HUB\\4&1439A827&0"
 \\PC-ANALYTICDEV\root\cimv2:Win32_USBController.DeviceID="PCI\\VEN_1033&DEV_0
4&SUBSYS_84131043&REV_03\\4&4197880&0&0030":
  |   "NUSB3\\ROOT_HUB30\\5&D4C8B8E&0"
  +-> "USB\\VID_0480&PID_B207\\20190628014710F" [0x0480:0xb207]
  +--> "USBSTOR\\DISK&VEN_TOSHIBA&PROD_EXTERNAL_USB_3.0&REV_5438\\201906280147
F&0"
  +===> "TOSHIBA External USB 3.0 USB Device" [0x0480:0xb207]

REPORT-IOCTL: Device=e: Command=IDENTIFY DEVICE
 Input:   FR=...., SC=0x01, LL=...., LM=...., LH=...., DEV=...., CMD=0xec IN
 [ata pass-through(16): 85 08 0e 00 00 00 01 00 00 00 00 00 00 00 ec 00 ]
  Incoming data, len=512, resid=0 [only first 256 bytes shown]:
 00     40 00 ff 3f 37 c8 10 00  00 00 00 00 3f 00 00 00
 10     00 00 00 00 20 20 20 20  20 20 20 20 20 20 36 20
 20     53 39 54 35 31 31 54 46  00 00 00 00 00 00 55 4a
 30     30 30 55 32 20 20 4f 54  48 53 42 49 20 41 51 4d
 40     34 30 42 55 31 46 30 30  20 20 20 20 20 20 20 20
 50     20 20 20 20 20 20 20 20  20 20 20 20 20 20 10 80
 60     00 00 00 2f 00 40 00 02  00 00 07 00 ff 3f 10 00
 70     3f 00 10 fc fb 00 10 01  ff ff ff 0f 07 00 07 00
 80     03 00 78 00 78 00 78 00  78 00 0a 01 00 00 00 00
 90     00 00 00 00 00 00 1f 00  06 ef 04 00 4c 00 40 00
 a0     f8 07 6d 00 6b 74 09 7d  63 61 69 74 09 bc 63 61
 b0     3f 20 63 80 63 80 80 00  fe ff 00 00 00 00 00 00
 c0     00 00 00 00 00 00 00 00  b0 6d 70 74 00 00 00 00
 d0     00 00 00 00 03 60 00 00  00 00 00 00 00 00 00 00
 e0     00 00 00 00 00 00 00 00  00 00 00 00 00 00 5e 42
 f0     1c 40 00 00 00 00 00 00  00 00 00 00 00 00 00 00
 [Duration: 0.060s]
REPORT-IOCTL: Device=e: Command=IDENTIFY DEVICE returned 0

===== [IDENTIFY DEVICE] DATA START (BASE-16) =====
000-015: 40 00 ff 3f 37 c8 10 00 00 00 00 00 3f 00 00 00 |@..?7.......?...|
016-031: 00 00 00 00 20 20 20 20 20 20 20 20 20 20 36 20 |....          6 |
032-047: 53 39 54 35 31 31 54 46 00 00 00 00 00 00 55 4a |S9T511TF......UJ|
048-063: 30 30 55 32 20 20 4f 54 48 53 42 49 20 41 51 4d |00U2  OTHSBI AQM|
064-079: 34 30 42 55 31 46 30 30 20 20 20 20 20 20 20 20 |40BU1F00        |
080-095: 20 20 20 20 20 20 20 20 20 20 20 20 20 20 10 80 |              ..|
096-111: 00 00 00 2f 00 40 00 02 00 00 07 00 ff 3f 10 00 |.../. at .......?..|
112-127: 3f 00 10 fc fb 00 10 01 ff ff ff 0f 07 00 07 00 |?...............|
128-143: 03 00 78 00 78 00 78 00 78 00 0a 01 00 00 00 00 |..x.x.x.x.......|
144-159: 00 00 00 00 00 00 1f 00 06 ef 04 00 4c 00 40 00 |............L. at .|
160-175: f8 07 6d 00 6b 74 09 7d 63 61 69 74 09 bc 63 61 |..m.kt.}cait..ca|
176-191: 3f 20 63 80 63 80 80 00 fe ff 00 00 00 00 00 00 |? c.c...........|
192-207: 00 00 00 00 00 00 00 00 b0 6d 70 74 00 00 00 00 |.........mpt....|
208-223: 00 00 00 00 03 60 00 00 00 00 00 00 00 00 00 00 |.....`..........|
224-239: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 5e 42 |..............^B|
240-255: 1c 40 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |. at ..............|
256-271: 21 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |!...............|
272-287: 00 00 01 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
288-303: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
304-319: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
320-335: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
336-351: 03 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
352-367: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
368-383: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
384-399: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
400-415: 00 00 00 00 00 00 00 00 00 00 00 00 3d 00 00 00 |............=...|
416-431: 00 00 00 40 00 00 00 00 00 00 01 00 00 00 00 00 |... at ............|
432-447: 00 00 18 15 00 00 00 00 00 00 00 00 ff 11 00 00 |................|
448-463: 00 00 00 00 00 00 00 00 00 00 00 00 b0 6d 70 74 |.............mpt|
464-479: 00 00 00 00 01 00 80 00 00 00 00 00 00 00 00 00 |................|
480-495: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
496-511: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 a5 10 |................|
===== [IDENTIFY DEVICE] DATA END (512 Bytes) =====


REPORT-IOCTL: Device=e: Command=SMART READ ATTRIBUTE VALUES
 Input:   FR=0xd0, SC=0x01, LL=...., LM=0x4f, LH=0xc2, DEV=...., CMD=0xb0 IN
 [ata pass-through(16): 85 08 0e 00 d0 00 01 00 00 00 4f 00 c2 00 b0 00 ]
sat_device::ata_pass_through: scsi_pass_through() failed, errno=5 [IOCTL_SCSI_
SS_THROUGH_DIRECT failed, Error=121]
 [Duration: 59.976s]
REPORT-IOCTL: Device=e: Command=SMART READ ATTRIBUTE VALUES returned -1 errno=
[IOCTL_SCSI_PASS_THROUGH_DIRECT failed, Error=121]

===== [SMART READ ATTRIBUTE VALUES] DATA START (BASE-16) =====
000-015: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
016-031: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
032-047: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
048-063: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
064-079: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
080-095: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
096-111: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
112-127: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
128-143: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
144-159: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
160-175: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
176-191: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
192-207: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
208-223: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
224-239: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
240-255: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
256-271: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
272-287: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
288-303: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
304-319: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
320-335: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
336-351: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
352-367: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
368-383: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
384-399: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
400-415: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
416-431: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
432-447: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
448-463: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
464-479: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
480-495: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
496-511: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
===== [SMART READ ATTRIBUTE VALUES] DATA END (512 Bytes) =====

Read SMART Data failed: IOCTL_SCSI_PASS_THROUGH_DIRECT failed, Error=121

~~~~~~~~

More information about the Smartmontools-support mailing list