[smartmontools-support] Incorrect bad drive report on Debian ARM dev board - Intel

David Pottage david at electric-spoon.com
Fri Jul 26 12:41:02 CEST 2019


I have a brand new Intel D3-S4510 SDD. On my ARM dev board smartctl 
report it as bad, and sometimes causes a kernel panic, and then a 
bootloop. On my Ubuntu desktop (with an AMD64 CPU) it is reported as fine.

The drive is about 3 days old, and I have not written any data to it, 
though I did update the firmware to the latest release from Intel using 
their isdct tool.

My Arm dev board is an Allwinner cubietruck board running debian stretch 
(oldstable) with kernel 4.19.0-0.bpo.2-armmp-lpae

The drive is connected via a USB3 to SATA adaptor.

I tested using the 7.0 release of smartmontools that I compiled from 
source. I used the latest version of drivedb.h taken from SVN.

I still have the drive for a few days before I send it back, and I don't 
mind running repeating the test to collect debug information, or running 
a debug build for you.

Any ideas?

Error output:

root at central:~# /home/david/Downloads/smartmontools-7.0/smartctl /dev/sdb -x
smartctl 7.0 2018-12-30 r4883 [armv7l-linux-4.19.0-0.bpo.2-armmp-lpae] 
(local build)
Copyright (C) 2002-18, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     Intel S4510/S4610/S4500/S4600 Series SSDs
Device Model:     INTEL SSDSC2KB240G8
Serial Number:    BTYF90850AZT240AGN
LU WWN Device Id: 5 5cd2e4 15085468f
Firmware Version: XCV10110
User Capacity:    240,057,409,536 bytes [240 GB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    Solid State Device
Form Factor:      2.5 inches
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   ACS-3 T13/2161-D revision 5
SATA Version is:  SATA 3.2, 6.0 Gb/s
Local Time is:    Thu Jul 25 18:12:53 2019 BST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
AAM feature is:   Unavailable
APM feature is:   Unavailable
Rd look-ahead is: Enabled
Write cache is:   Enabled
DSN feature is:   Unavailable
ATA Security is:  Unavailable
Read SCT Status failed: scsi error aborted command
Wt Cache Reorder: Unknown (SCT Feature Control command failed)

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: FAILED!
Drive failure expected in less than 24 hours. SAVE ALL DATA.
No failed Attributes found.

General SMART Values:
Offline data collection status:  (0x00)    Offline data collection activity
                     was never started.
                     Auto Offline Data Collection: Disabled.
Total time to complete Offline
data collection:         (    0) seconds.
Offline data collection
capabilities:              (0x00)     Offline data collection not supported.
SMART capabilities:            (0x0000)    Automatic saving of SMART 
data                    is not implemented.
Error logging capability:        (0x00)    Error logging supported.
                     General Purpose Logging supported.
SCT capabilities:            (0x003d)    SCT Status supported.
                     SCT Error Recovery Control supported.
                     SCT Feature Control supported.
                     SCT Data Table supported.

General Purpose Log Directory Version 1
SMART           Log Directory Version 1 [multi-sector log support]
Address    Access  R/W   Size  Description
0x00       GPL,SL  R/O      1  Log Directory
0x01           SL  R/O      1  Summary SMART error log
0x02           SL  R/O      8  Comprehensive SMART error log
0x03       GPL     R/O     20  Ext. Comprehensive SMART error log
0x04       GPL,SL  R/O      8  Device Statistics log
0x06           SL  R/O      1  SMART self-test log
0x07       GPL     R/O      2  Extended self-test log
0x08       GPL     R/O      2  Power Conditions log
0x09           SL  R/W      1  Selective self-test log
0x10       GPL     R/O      1  NCQ Command Error log
0x11       GPL     R/O      1  SATA Phy Event Counters log
0x30       GPL,SL  R/O      9  IDENTIFY DEVICE data log
0x80-0x9f  GPL,SL  R/W     16  Host vendor specific log
0xb8       GPL,SL  VS       1  Device vendor specific log
0xb9       GPL     VS    3336  Device vendor specific log
0xb9       SL      VS       8  Device vendor specific log
0xba       GPL     VS    1280  Device vendor specific log
0xe0       GPL,SL  R/W      1  SCT Command/Status
0xe1       GPL,SL  R/W      8  SCT Data Transfer

ATA_READ_LOG_EXT (addr=0x03:0x00, page=0, n=1) failed: scsi error 
aborted command
Read SMART Extended Comprehensive Error Log failed

Read SMART Error Log failed: scsi error aborted command

ATA_READ_LOG_EXT (addr=0x07:0x00, page=0, n=1) failed: scsi error 
aborted command
Read SMART Extended Self-test Log failed

Read SMART Self-test Log failed: scsi error aborted command

Selective Self-tests/Logging not supported

Read SCT Status failed: scsi error aborted command

Read SCT Status failed: scsi error aborted command
SCT (Get) Error Recovery Control command failed

ATA_READ_LOG_EXT (addr=0x04:0x00, page=0, n=1) failed: scsi error 
aborted command
Read Device Statistics page 0x00 failed

Pending Defects log (GP Log 0x0c) not supported

ATA_READ_LOG_EXT (addr=0x11:0x00, page=0, n=1) failed: scsi error 
aborted command
Read SATA Phy Event Counters failed

oot at central:~# smartctl /dev/sdb -P show
smartctl 6.6 2016-05-31 r4324 [armv7l-linux-4.19.0-0.bpo.2-armmp-lpae] 
(local build)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org

Drive found in smartmontools Database.  Drive identity strings:
MODEL:              INTEL SSDSC2KB240G8
FIRMWARE:           XCV10110
match smartmontools Drive Database entry:
MODEL REGEXP:       INTEL SSDSC(2K|KK)(B|G)(240G|480G|960G|019T|038T)(7|8).?
FIRMWARE REGEXP:    .*
MODEL FAMILY:       Intel S4510/S4610/S4500/S4600 Series SSDs
ATTRIBUTE OPTIONS:  170 Available_Reservd_Space
                     171 Program_Fail_Count
                     172 Erase_Fail_Count
                     174 Unsafe_Shutdown_Count
                     175 Power_Loss_Cap_Test
                     183 SATA_Downshift_Count
                     184 End-to-End_Error_Count
                     187 Uncorrectable_Error_Cnt
                     190 Drive_Temperature
                     192 Unsafe_Shutdown_Count
                     197 Pending_Sector_Count
                     199 CRC_Error_Count
                     225 Host_Writes_32MiB
                     226 Workld_Media_Wear_Indic
                     227 Workld_Host_Reads_Perc
                     228 Workload_Minutes
                     234 Thermal_Throttle_Status
                     235 Power_Loss_Cap_Test
                     241 Host_Writes_32MiB
                     242 Host_Reads_32MiB
                     243 NAND_Writes_32MiB
root at central:~#





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