[smartmontools-support] unlisted external hard drive

[Evert-Jan Pol]

Hello,

I would like to report the following hard drive that is as of yet unlisted:

Product: Seagate Expansion Portable Drive
Capacity: 4 TB
Model: SRD0NF1
P/N: 1TEAPF-500

============
Command: sudo smartctl /dev/sdb
smartctl 6.6 2016-05-31 r4324 [x86_64-linux-4.15.0-33-generic] (local build)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org

/dev/sdb: Unknown USB bridge [0x0bc2:0x231a (0x707)]
Please specify device type with the -d option.

Use smartctl -h to get a usage summary
==============
Looked up the USB id fields in the device table, and saw it needs -d sat
(there is a 1 TB device listed with the same USB fields.)
==============
command: sudo smartctl -d sat /dev/sdb
smartctl 6.6 2016-05-31 r4324 [x86_64-linux-4.15.0-33-generic] (local build)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org

ATA device successfully opened

Use 'smartctl -a' (or '-x') to print SMART (and more) information
================
command: sudo smartctl -d sat -a /dev/sdb
smartctl 6.6 2016-05-31 r4324 [x86_64-linux-4.15.0-33-generic] (local build)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org

Read Device Identity failed: scsi error unsupported field in scsi command

A mandatory SMART command failed: exiting. To continue, add one or more '-T
permissive' options.
=================
command: sudo smartctl -d sat -a -T verypermissive /dev/sdb
smartctl 6.6 2016-05-31 r4324 [x86_64-linux-4.15.0-33-generic] (local build)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org

Read Device Identity failed: scsi error unsupported field in scsi command

=== START OF INFORMATION SECTION ===
Device Model:     [No Information Found]
Serial Number:    [No Information Found]
Firmware Version: [No Information Found]
Device is:        Not in smartctl database [for details use: -P showall]
ATA Version is:   [No Information Found]
Local Time is:    Sun Aug 26 11:57:31 2018 CEST
SMART support is: Ambiguous - ATA IDENTIFY DEVICE words 82-83 don't show if
SMART supported.
SMART support is: Ambiguous - ATA IDENTIFY DEVICE words 85-87 don't show if
SMART is enabled.
                  Checking to be sure by trying SMART RETURN STATUS command.
SMART support is: Unknown - Try option -s with argument 'on' to enable it.
Read SMART Data failed: scsi error unsupported field in scsi command

=== START OF READ SMART DATA SECTION ===
SMART Status command failed: scsi error unsupported field in scsi command
SMART overall-health self-assessment test result: UNKNOWN!
SMART Status, Attributes and Thresholds cannot be read.

Read SMART Error Log failed: scsi error unsupported field in scsi command

Read SMART Self-test Log failed: scsi error unsupported field in scsi
command

Selective Self-tests/Logging not supported
==============
So, it seems the disk is (yet) uncooperative.
Anyway, hopefully this information was useful.
Please let me know if I can do more tests on the drive!

Kind regards,

Evert-Jan Pol
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