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Hi Josh</div>
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This normally take 6 months or even more than 1 year. All we can do is just wait because they are not profitable organization.</div>
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<span style="font-family: Arial, sans-serif; font-size: 12pt; color: rgb(31, 73, 125);">Best Regards</span></p>
<p style="background-color: rgb(255, 255, 255); margin: 0cm; font-family: Calibri, sans-serif; font-size: 11pt;">
<span style="font-family: Arial, sans-serif; font-size: 12pt; color: rgb(31, 73, 125);"> Alex Tseng</span></p>
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<span style="font-family: "Cooper Black", serif; font-size: 12pt; color: rgb(31, 73, 125);">***********************************</span></p>
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<span style="font-family: "Cooper Black", serif; font-size: 12pt; color: rgb(31, 73, 125);">IMSolution Co., Ltd. </span></p>
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<span style="font-family: Cambria, serif; font-size: 12pt; color: rgb(31, 73, 125);">Address:1F.,No.8,Liujia 7th Rd.,Zhubei City,</span></p>
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<span style="font-family: Cambria, serif; font-size: 12pt; color: rgb(31, 73, 125);">Hsinchu County 302,Taiwan(R.O.C.) </span></p>
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<span style="font-family: Cambria, serif; font-size: 12pt; color: blue;"><a href="https://urldefense.com/v3/__http:/www.imsolution.com.tw/__;!!I5Gwj2z8!w_x9AeGSyOpKO2-xv7CD4qMzlFARf51yLqaiROxy63m-rES0XgrvjWvSLwQOQPOTFfM$" data-auth="NotApplicable" style="color: blue; margin: 0px;">www.imsolution.com.tw</a></span></p>
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<span style="font-family: Cambria, serif; font-size: 12pt; color: rgb(31, 73, 125);">T+886-3-5507816 EXT 18</span></p>
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<span style="font-family: Cambria, serif; font-size: 12pt; color: rgb(31, 73, 125);">F+886-3-5505276 </span></p>
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<span style="font-family: Cambria, serif; font-size: 12pt; color: rgb(31, 73, 125);">Mobile+886-911-242-388</span></p>
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<span style="font-family: Cambria, serif; font-size: 12pt; color: rgb(31, 73, 125);">Skype:pmtdjtseng</span></p>
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<span style="font-family: Cambria, serif; font-size: 12pt; color: rgb(31, 73, 125);">Line:alextseng777</span></p>
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<span style="font-family: "Cooper Black", serif; font-size: 12pt; color: rgb(31, 73, 125);">***********************************</span></p>
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<div id="divRplyFwdMsg" dir="ltr"><span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(0, 0, 0);"><b>寄件者:</b> joshcook@imsolution.com.tw <joshcook@imsolution.com.tw><br>
<b>寄件日期:</b> 2024年7月9日 下午 12:46<br>
<b>收件者:</b> 'alex tseng' <alextseng@imsolution.com.tw>; smartmontools-database@listi.jpberlin.de <smartmontools-database@listi.jpberlin.de><br>
<b>主旨:</b> RE: Please add drive smart information as below</span>
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<p style="margin: 0in; font-family: PMingLiU, serif; font-size: 12pt;"><span style="font-family: Calibri, sans-serif; font-size: 11pt;">Hi Alex,</span></p>
<p style="margin: 0in; font-family: PMingLiU, serif; font-size: 12pt;"><span style="font-family: Calibri, sans-serif; font-size: 11pt;"> </span></p>
<p style="margin: 0in; font-family: PMingLiU, serif; font-size: 12pt;"><span style="font-family: Calibri, sans-serif; font-size: 11pt;">Any update on this? The customer is asking for an update.</span></p>
<p style="margin: 0in; font-family: PMingLiU, serif; font-size: 12pt;"><span style="font-family: Calibri, sans-serif; font-size: 11pt;"> </span></p>
<p style="margin: 0in; font-family: PMingLiU, serif; font-size: 12pt;"><span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(31, 56, 100);"><b>Best Regards,</b></span></p>
<p style="margin: 0in; font-family: PMingLiU, serif; font-size: 12pt;"><span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(31, 56, 100);"><b>Josh Cook</b></span></p>
<p style="margin: 0in; font-family: PMingLiU, serif; font-size: 12pt;"><span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(31, 56, 100);"><b>IMSolution Co., Ltd.</b></span></p>
<p style="margin: 0in; font-family: PMingLiU, serif; font-size: 12pt;"><span style="font-family: Calibri, sans-serif; font-size: 11pt;"> </span></p>
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<p style="margin: 0in; font-family: PMingLiU, serif; font-size: 12pt;"><span style="font-family: Calibri, sans-serif; font-size: 11pt;"><b>From:</b> alex tseng <alextseng@imsolution.com.tw><br>
<b>Sent:</b> Tuesday, April 16, 2024 7:54 PM<br>
<b>To:</b> smartmontools-database@listi.jpberlin.de; 'Josh Cook' <support@tricortech.com><br>
<b>Subject:</b> Please add drive smart information as below</span></p>
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<p style="margin: 0in; font-family: PMingLiU, serif; font-size: 12pt;"> </p>
<p style="margin: 0in; font-family: PMingLiU, serif; font-size: 12pt;"><span style="font-family: Calibri, sans-serif; color: black;">Dear Sir</span></p>
<p><span style="font-family: Calibri, sans-serif;">Please add drive smart information as below</span></p>
<p><span style="font-family: Calibri, sans-serif;"> </span></p>
<p><span style="font-family: Arial, sans-serif; color: rgb(31, 73, 125);">Best Regards</span></p>
<p><span style="font-family: Arial, sans-serif; color: rgb(31, 73, 125);"> Alex Tseng</span></p>
<p><span style="font-family: "Cooper Black", serif; color: rgb(31, 73, 125);">***********************************</span></p>
<p><span style="font-family: "Cooper Black", serif; color: rgb(31, 73, 125);">IMSolution Co., Ltd. </span></p>
<p><span style="font-family: Cambria, serif; color: rgb(31, 73, 125);">Address:1F.,No.8,Liujia 7th Rd.,Zhubei City,</span></p>
<p><span style="font-family: Cambria, serif; color: rgb(31, 73, 125);">Hsinchu County 302,Taiwan(R.O.C.) </span></p>
<p><span style="font-family: Cambria, serif; color: blue;"><u><a href="https://urldefense.com/v3/__http:/www.imsolution.com.tw/__;!!I5Gwj2z8!w_x9AeGSyOpKO2-xv7CD4qMzlFARf51yLqaiROxy63m-rES0XgrvjWvSLwQOQPOTFfM$" id="OWAe39a71e5-f9bb-3bf6-3499-d6834fde7c3b" class="OWAAutoLink" data-auth="NotApplicable" style="color: blue; margin-top: 0px; margin-bottom: 0px;">www.imsolution.com.tw</a></u></span></p>
<p><span style="font-family: Cambria, serif; color: rgb(31, 73, 125);">T+886-3-5507816 EXT 18</span></p>
<p><span style="font-family: Cambria, serif; color: rgb(31, 73, 125);">F+886-3-5505276 </span></p>
<p><span style="font-family: Cambria, serif; color: rgb(31, 73, 125);">Mobile+886-911-242-388</span></p>
<p><span style="font-family: Cambria, serif; color: rgb(31, 73, 125);">Skype:pmtdjtseng</span></p>
<p><span style="font-family: Cambria, serif; color: rgb(31, 73, 125);">Line:alextseng777</span></p>
<p><span style="font-family: "Cooper Black", serif; color: rgb(31, 73, 125);">***********************************</span></p>
<p><span style="font-family: Calibri, sans-serif;"> </span></p>
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