<html><body><div style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000"><div>Hello,</div><div><br data-mce-bogus="1"></div><div>I have two USB drives with the following printouts when running smartctl -x:<br></div><div><br>SanDisk Ultra Fit<br><div>==SanDisk Ultra Fit 1.00==</div><div>smartctl -x /dev/sde -d sat -T permissive</div><div>smartctl 6.6 2017-11-05 r4594 [x86_64-linux-4.19.34-xes_r2] (local build)</div><div>Copyright (C) 2002-17, Bruce Allen, Christian Franke, www.smartmontools.org</div><div><br></div><div>Read Device Identity failed: scsi error unsupported scsi opcode</div><div><br></div><div>=== START OF INFORMATION SECTION ===</div><div>Device Model: [No Information Found]</div><div>Serial Number: [No Information Found]</div><div>Firmware Version: [No Information Found]</div><div>Device is: Not in smartctl database [for details use: -P showall]</div><div>ATA Version is: [No Information Found]</div><div>Local Time is: Wed Jan 15 14:07:21 2020</div><div>SMART support is: Ambiguous - ATA IDENTIFY DEVICE words 82-83 don't show if SMART supported.</div><div>SMART support is: Ambiguous - ATA IDENTIFY DEVICE words 85-87 don't show if SMART is enabled.</div><div>A mandatory SMART command failed: exiting. To continue, add one or more '-T permissive' options.<br><br>SanDisk Cruzer Fit<br><div>==SanDisk Cruzer Fit 1.27==</div><div>smartctl -x /dev/sdd -d sat -T permissive</div><div>smartctl 6.6 2017-11-05 r4594 [x86_64-linux-4.19.34-xes_r2] (local build)</div><div>Copyright (C) 2002-17, Bruce Allen, Christian Franke, www.smartmontools.org</div><div><br></div><div>Read Device Identity failed: scsi error unsupported scsi opcode</div><div><br></div><div>=== START OF INFORMATION SECTION ===</div><div>Device Model: [No Information Found]</div><div>Serial Number: [No Information Found]</div><div>Firmware Version: [No Information Found]</div><div>Device is: Not in smartctl database [for details use: -P showall]</div><div>ATA Version is: [No Information Found]</div><div>Local Time is: Wed Jan 15 14:06:26 2020</div><div>SMART support is: Ambiguous - ATA IDENTIFY DEVICE words 82-83 don't show if SMART supported.</div><div>SMART support is: Ambiguous - ATA IDENTIFY DEVICE words 85-87 don't show if SMART is enabled.</div><div>A mandatory SMART command failed: exiting. To continue, add one or more '-T permissive' options.<br><br>I was hoping you would be able to add support for these two devices so we can verify our test results. These USBs were reporting errors in dmesg and we are trying to debug the situation.</div></div></div><div><br></div><div data-marker="__SIG_PRE__">--<br>Thank you,<br><br>Hayden Peterson<br>Environmental Qualification Test Engineer<br>Extreme Engineering Solutions, Inc.<br>9901 Silicon Prairie Parkway<br>Verona, WI 53593<br>http://www.xes-inc.com</div></div></body></html>