[Smartmontools-database] TOSHIBA-MQ04UBF100 on Windows
Arioch The
ariochthe at gmail.com
Sun Aug 23 00:39:23 CEST 2020
Hello.
My mother got a pair of Toshiba 2.5" drives that appear dying.
I can speculate that all 2.5" drives today are SMR (shingled) but many
prefer to hide it, thus they explicitly avoid supporting TRIM command,
and after heavy usage start to degrade...
Worst thing to me, those drives seems to be dying while showing
all-green SMART status :-/
Using Win7x64 I tried to use smartctl as the most "close to metal"
tool - and found it does not work at all.
I see that this disk was already added to the database - but on Linux.
https://www.smartmontools.org/attachment/ticket/937/TOSHIBA-MQ04UBF100.txt
However, not on Windows...
TOSHIBA-MQ04 (manuf. JUN 2019) has USB-3 connection on PCB, so there
is no option to try another bridge.
I used another dying Toshiba drive one from 2014 laptop (MQ01, manuf.
APR 2014), native SATA one, connected via el cheapo USB cable - and it
was detected by smartctl, so it is not a Windows issue....
Ironically labels at both drives claim power to be DC 5V 1.0A.
While it is okay for a native SATA drive, it sounds weird for USB-3
drive which specs support 0.9A at most...
Well-known Windows tools - HDDScan.com (free as in beer?) and
CrystalDiskInfo (free as in libre?) show the drive SMART status,
though it feels they do it very slowly.
I was very confused with drives clearly dying while SMART status
scaled values show no any degradation. I tried to invoke self-tests
hoping that maybe this would change the reported stats.
Another option for me was that maybe it is some bug in CDI, that makes
it show all "current value" as nomal.
At the same time CDI signals alert because of raw values (which are
not normative by SMART standard AFAIK) and keeps doing so even after i
override the thresholds to be above raw values on C5 (Unstable Pending
Sectors) attribute. So I started suspecting a bug in the CDI.
CDI has no options to start tests, HS can launch SMART self-tests, but
seems not able to fetch the result from that disk.
The HS "running tasks" window switches from "Executing" status to
"error" but gives no error code.
....i hoped to have a more details peek inside using SMT/win32, but
turned out it just does not work.
May it be at least some opportunity to enhance SMT/win32 ? Perhaps you
can look into CDI sources to enhance your own Windows port?
Sadly CDI report does not specify which specific bridge support
subroutine it uses...
The sources zip (1.5MB) is at
https://osdn.net/projects/crystaldiskinfo/downloads/73319/CrystalDiskInfo8_7_0Src.zip/
Logs are below
-----------
C:\>smartctl -i k:
smartctl 7.2 2020-08-22 r5078 [x86_64-w64-mingw32-win7-sp1] (CircleCI)
Copyright (C) 2002-20, Bruce Allen, Christian Franke, www.smartmontools.org
=== START OF INFORMATION SECTION ===
Model Family: Toshiba 2.5" HDD MQ01ABF...
Device Model: TOSHIBA MQ01ABF050
Serial Number: 44P7SSSOS
LU WWN Device Id: 5 000039 575909033
Firmware Version: AM001A
User Capacity: 500 107 862 016 bytes [500 GB]
Sector Sizes: 512 bytes logical, 4096 bytes physical
Rotation Rate: 5400 rpm
Form Factor: 2.5 inches
TRIM Command: Unavailable
Device is: In smartctl database [for details use: -P show]
ATA Version is: ATA8-ACS (minor revision not indicated)
SATA Version is: SATA 2.6, 3.0 Gb/s (current: 3.0 Gb/s)
Local Time is: Sun Aug 23 01:02:25 2020 RTZ
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
C:\>devmgmt.msc
C:\>smartctl -i k: -d test
smartctl 7.2 2020-08-22 r5078 [x86_64-w64-mingw32-win7-sp1] (CircleCI)
Copyright (C) 2002-20, Bruce Allen, Christian Franke, www.smartmontools.org
k: [SAT]: Device of type 'sat' [ATA] detected
k: [SAT]: Device of type 'sat' [ATA] opened
C:\>smartctl -i E: -d test -T permissive -s on
smartctl 7.2 2020-08-22 r5078 [x86_64-w64-mingw32-win7-sp1] (CircleCI)
Copyright (C) 2002-20, Bruce Allen, Christian Franke, www.smartmontools.org
E: [SAT]: Device of type 'sat' [ATA] detected
E: [SAT]: Device of type 'sat' [ATA] opened
C:\>smartctl -i E: -d wtest -T permissive -s on
smartctl 7.2 2020-08-22 r5078 [x86_64-w64-mingw32-win7-sp1] (CircleCI)
Copyright (C) 2002-20, Bruce Allen, Christian Franke, www.smartmontools.org
*** the error below was intentional to get all option values listed ****
C:\>smartctl -i E: -d wtest -T permissive -s on
smartctl 7.2 2020-08-22 r5078 [x86_64-w64-mingw32-win7-sp1] (CircleCI)
Copyright (C) 2002-20, Bruce Allen, Christian Franke, www.smartmontools.org
E:: Unknown device type 'wtest'
=======> VALID ARGUMENTS ARE: ata, scsi[+TYPE], nvme[,NSID], sat[,auto][,N][+TYP
E], usbcypress[,X], usbjmicron[,p][,x][,N], usbprolific, usbsunplus, sntjmicron[
,NSID], sntrealtek, intelliprop,N[+TYPE], jmb39x[-q],N[,sLBA][,force][+TYPE], jm
s56x,N[,sLBA][,force][+TYPE], aacraid,H,L,ID, areca,N[/E], auto, test <=======
Use smartctl -h to get a usage summary
C:\>smartctl -i E: -d auto -T permissive -s on
smartctl 7.2 2020-08-22 r5078 [x86_64-w64-mingw32-win7-sp1] (CircleCI)
Copyright (C) 2002-20, Bruce Allen, Christian Franke, www.smartmontools.org
Read Device Identity failed: IOCTL_SCSI_PASS_THROUGH_DIRECT failed, Error=1167
=== START OF INFORMATION SECTION ===
Device Model: [No Information Found]
Serial Number: [No Information Found]
Firmware Version: [No Information Found]
TRIM Command: Unavailable
Device is: Not in smartctl database [for details use: -P showall]
ATA Version is: [No Information Found]
Local Time is: Sun Aug 23 01:18:43 2020 RTZ
SMART support is: Ambiguous - ATA IDENTIFY DEVICE words 82-83 don't show if SMAR
T supported.
SMART support is: Ambiguous - ATA IDENTIFY DEVICE words 85-87 don't show if SMAR
T is enabled.
A mandatory SMART command failed: exiting. To continue, add one or more '-T perm
issive' options.
-----------------------------
----------------------------------------------------------------------------
CrystalDiskInfo 7.6.1 (C) 2008-2018 hiyohiyo
Crystal Dew World : https://crystalmark.info/
----------------------------------------------------------------------------
OS : Windows 7 Professional SP1 [6.1 Build 7601] (x64)
Date : 2020/08/23 0:53:26
-- Controller Map ----------------------------------------------------------
+ Стандартный контроллер AHCI 1.0 Serial ATA [ATA]
- ATA Channel 0 (0)
- ATA Channel 1 (1)
- ATA Channel 2 (2)
- ATA Channel 3 (3)
- ATA Channel 4 (4)
- ATA Channel 5 (5)
+ Стандартный двухканальный контроллер PCI IDE [ATA]
- ATA Channel 0 (0)
- ATA Channel 1 (1)
- ATA Channel 2 (2) [ATA]
+ ATA Channel 3 (3) [ATA]
- ST4000VX007-2DT166 ATA Device
- ATA Channel 4 (4) [ATA]
- ATA Channel 5 (5) [ATA]
- ATA Channel 0 (0) [ATA]
- ATA Channel 1 (1) [ATA]
+ AHMLC1AR IDE Controller [SCSI]
- WPYVG 4LMRKDM3 SCSI CdRom Device
-- Disk List ---------------------------------------------------------------
(1) ST4000VX007-2DT166 : 4000,7 GB [0/3/0, pd1] - st
(2) TOSHIBA MQ04UBF100 : 1000,2 GB [1/X/X, sa1] (V=0480, P=B207)
----------------------------------------------------------------------------
(1) ST4000VX007-2DT166
----- skipped ----
----------------------------------------------------------------------------
(2) TOSHIBA MQ04UBF100
----------------------------------------------------------------------------
Enclosure : TOSHIBA External USB 3.0 USB Device (V=0480, P=B207, sa1)
Model : TOSHIBA MQ04UBF100
Firmware : JU002U
Serial Number : 69S5T11FT
Disk Size : 1000,2 GB (8,4/137,4/1000,2/1000,2)
Buffer Size : Неизвестно
Queue Depth : 32
# of Sectors : 1953525168
Rotation Rate : 5400 RPM
Interface : USB (Serial ATA)
Major Version : ACS-3
Minor Version : ACS-3 Revision 4
Transfer Mode : SATA/300 | SATA/300
Power On Hours : 870 ч
Power On Count : 104 раз
Temperature : 33 C (91 F)
Health Status : Тревога!
Features : S.M.A.R.T., APM, 48bit LBA, NCQ
APM Level : 0080h [ON]
AAM Level : ----
Drive Letter : E:
-- S.M.A.R.T. --------------------------------------------------------------
ID Cur Wor Thr RawValues(6) Attribute Name
01 100 100 _50 000000000000 Ошибки чтения
02 100 100 _50 000000000000 Производительность
03 100 100 __1 0000000009EA Время раскрутки
04 100 100 __0 000000000B36 Запуски/остановки шпинделя
05 100 100 _50 00000000008C Переназначенные сектора
07 100 100 _50 000000000000 Ошибки позиционирования
08 100 100 _50 000000000000 Скорость поиска
09 _98 _98 __0 000000000366 Часы работы
0A 157 100 _30 000000000000 Повторные попытки раскрутки
0C 100 100 __0 000000000068 Включения/отключения
BF 100 100 __0 000000000007 Ошибки при ударных нагрузках
C0 100 100 __0 000000000011 Отказы отключения питания
C1 100 100 __0 00000000112E Циклы загрузки/выгрузки
C2 100 100 __0 002D00130021 Температура
C4 100 100 __0 00000000008C События переназначения
C5 100 100 __0 0000000009E0 Нестабильные сектора
C6 100 100 __0 000000000000 Неисправимые ошибки секторов
C7 200 253 __0 000000000000 CRC-ошибки UltraDMA
DC 100 100 __0 000000000000 Сдвиг диска
DE 100 100 __0 000000000038 Часы работы
DF 100 100 __0 000000000000 Повторы загрузки/выгрузки
E0 100 100 __0 000000000000 Сила трения при загрузке
E2 100 100 __0 0000000000C7 Время загрузки
F0 100 100 __1 000000000000 Время позиционирования головок (часы)
-- IDENTIFY_DEVICE ---------------------------------------------------------
0 1 2 3 4 5 6 7 8 9
000: 0040 3FFF C837 0010 0000 0000 003F 0000 0000 0000
010: 2020 2020 2020 2020 2020 2036 3953 3554 3131 4654
020: 0000 0000 0000 4A55 3030 3255 2020 544F 5348 4942
030: 4120 4D51 3034 5542 4631 3030 2020 2020 2020 2020
040: 2020 2020 2020 2020 2020 2020 2020 8010 0000 2F00
050: 4000 0200 0000 0007 3FFF 0010 003F FC10 00FB 0110
060: FFFF 0FFF 0007 0007 0003 0078 0078 0078 0078 010A
070: 0000 0000 0000 0000 0000 001F EF06 0004 004C 0040
080: 07F8 006D 746B 7D09 6163 7469 BC09 6163 203F 8063
090: 8063 0080 FFFE 0000 0000 0000 0000 0000 0000 0000
100: 6DB0 7470 0000 0000 0000 0000 6003 0000 0000 0000
110: 0000 0000 0000 0000 0000 0000 0000 0000 0000 425E
120: 401C 0000 0000 0000 0000 0000 0000 0000 0021 0000
130: 0000 0000 0000 0000 0000 0000 0000 0001 0000 0000
140: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
150: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
160: 0000 0000 0000 0000 0000 0000 0000 0000 0003 0000
170: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
180: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
190: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
200: 0000 0000 0000 0000 0000 0000 003D 0000 0000 4000
210: 0000 0000 0000 0001 0000 0000 0000 1518 0000 0000
220: 0000 0000 11FF 0000 0000 0000 0000 0000 0000 0000
230: 6DB0 7470 0000 0000 0001 0080 0000 0000 0000 0000
240: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
250: 0000 0000 0000 0000 0000 10A5
-- SMART_READ_DATA ---------------------------------------------------------
+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 10 00 01 0B 00 64 64 00 00 00 00 00 00 00 02 05
010: 00 64 64 00 00 00 00 00 00 00 03 27 00 64 64 EA
020: 09 00 00 00 00 00 04 32 00 64 64 36 0B 00 00 00
030: 00 00 05 33 00 64 64 8C 00 00 00 00 00 00 07 0B
040: 00 64 64 00 00 00 00 00 00 00 08 05 00 64 64 00
050: 00 00 00 00 00 00 09 32 00 62 62 66 03 00 00 00
060: 00 00 0A 33 00 9D 64 00 00 00 00 00 00 00 0C 32
070: 00 64 64 68 00 00 00 00 00 00 BF 32 00 64 64 07
080: 00 00 00 00 00 00 C0 32 00 64 64 11 00 00 00 00
090: 00 00 C1 32 00 64 64 2E 11 00 00 00 00 00 C2 22
0A0: 00 64 64 21 00 13 00 2D 00 00 C4 32 00 64 64 8C
0B0: 00 00 00 00 00 00 C5 32 00 64 64 E0 09 00 00 00
0C0: 00 00 C6 30 00 64 64 00 00 00 00 00 00 00 C7 32
0D0: 00 C8 FD 00 00 00 00 00 00 00 DC 02 00 64 64 00
0E0: 00 00 00 00 00 00 DE 32 00 64 64 38 00 00 00 00
0F0: 00 00 DF 32 00 64 64 00 00 00 00 00 00 00 E0 22
100: 00 64 64 00 00 00 00 00 00 00 E2 26 00 64 64 C7
110: 00 00 00 00 00 00 F0 01 00 64 64 00 00 00 00 00
120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
160: 00 00 00 00 00 00 00 00 00 00 00 00 78 00 00 5B
170: 03 00 01 00 02 B6 00 00 00 00 00 00 00 00 00 00
180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 A2
-- SMART_READ_THRESHOLD ----------------------------------------------------
+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 10 00 01 32 00 00 00 00 00 00 00 00 00 00 02 32
010: 00 00 00 00 00 00 00 00 00 00 03 01 00 00 00 00
020: 00 00 00 00 00 00 04 00 00 00 00 00 00 00 00 00
030: 00 00 05 32 00 00 00 00 00 00 00 00 00 00 07 32
040: 00 00 00 00 00 00 00 00 00 00 08 32 00 00 00 00
050: 00 00 00 00 00 00 09 00 00 00 00 00 00 00 00 00
060: 00 00 0A 1E 00 00 00 00 00 00 00 00 00 00 0C 00
070: 00 00 00 00 00 00 00 00 00 00 BF 00 00 00 00 00
080: 00 00 00 00 00 00 C0 00 00 00 00 00 00 00 00 00
090: 00 00 C1 00 00 00 00 00 00 00 00 00 00 00 C2 00
0A0: 00 00 00 00 00 00 00 00 00 00 C4 00 00 00 00 00
0B0: 00 00 00 00 00 00 C5 00 00 00 00 00 00 00 00 00
0C0: 00 00 C6 00 00 00 00 00 00 00 00 00 00 00 C7 00
0D0: 00 00 00 00 00 00 00 00 00 00 DC 00 00 00 00 00
0E0: 00 00 00 00 00 00 DE 00 00 00 00 00 00 00 00 00
0F0: 00 00 DF 00 00 00 00 00 00 00 00 00 00 00 E0 00
100: 00 00 00 00 00 00 00 00 00 00 E2 00 00 00 00 00
110: 00 00 00 00 00 00 F0 01 00 00 00 00 00 00 00 00
120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
170: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 36
More information about the Smartmontools-database
mailing list