<HTML><HEAD>
<META content="text/html; charset=utf-8" http-equiv=Content-Type>
<META name=GENERATOR content="MSHTML 11.00.10570.1001"></HEAD>
<BODY style="FONT: 10pt Segoe UI; MARGIN: 4px 4px 1px">
<DIV class=eo-entry-content>
<H1 class=entry-title>GLOBAL FORUM FOR MEDIA DEVELOPMENT MEMBERSHIP AND ENGAGEMENT MANAGER </H1>
<P><B>Location:</B><SPAN style="FONT-WEIGHT: 400"> Remote work a possibility; Brussels, Belgium-based preferred</SPAN></P>
<P><B>Time commitment: </B><SPAN style="FONT-WEIGHT: 400">24-26 hours per week initially, with the possibility of extending.</SPAN></P>
<P><B>Deadline:</B><SPAN style="FONT-WEIGHT: 400"> 15 March 2021 </SPAN></P>
<P><B>Duties: </B><SPAN style="FONT-WEIGHT: 400">In the position of Membership and Engagement Manager, you will be responsible for managing GFMD’s membership and engagement-related tasks, as well as overseeing GFMD’s membership activities. Duties may include but are not limited to the following:</SPAN></P>
<P><B>Membership</B></P>
<UL>
<LI aria-level=1 style="FONT-WEIGHT: 400"><SPAN style="FONT-WEIGHT: 400">Manage overall GFMD membership, and lead and implement membership strategy. </SPAN></LI>
<LI aria-level=1 style="FONT-WEIGHT: 400"><SPAN style="FONT-WEIGHT: 400">Reach out to and communicate with new/existing members as well as potential members.</SPAN></LI>
<LI aria-level=1 style="FONT-WEIGHT: 400"><SPAN style="FONT-WEIGHT: 400">Coordinate the new member due diligence process, and vetting and onboarding new members.</SPAN></LI>
<LI aria-level=1 style="FONT-WEIGHT: 400"><SPAN style="FONT-WEIGHT: 400">Updating our Insightly (</SPAN><A href="https://insightly.com/"><SPAN style="FONT-WEIGHT: 400">CRM</SPAN></A><SPAN style="FONT-WEIGHT: 400">) database management system, and maintaining updated engagement logs.</SPAN></LI>
<LI aria-level=1 style="FONT-WEIGHT: 400"><SPAN style="FONT-WEIGHT: 400">Coordinate and update GFMD members’ website profile information with the Communications Manager.</SPAN></LI>
<LI aria-level=1 style="FONT-WEIGHT: 400"><SPAN style="FONT-WEIGHT: 400">Coordinate new and existing member invoicing with the Finance and Accounts Manager.</SPAN></LI>
<LI aria-level=1 style="FONT-WEIGHT: 400"><SPAN style="FONT-WEIGHT: 400">Update the Membership</SPAN><A href="https://gfmd.info/membership/"> <SPAN style="FONT-WEIGHT: 400">page</SPAN></A><SPAN style="FONT-WEIGHT: 400"> on the GFMD website as needed.</SPAN></LI></UL>
<P><B>Outreach and engagement</B></P>
<UL>
<LI aria-level=1 style="FONT-WEIGHT: 400"><SPAN style="FONT-WEIGHT: 400">Manage GFMD’s communication channels with members, including our mailing lists.</SPAN></LI>
<LI aria-level=1 style="FONT-WEIGHT: 400"><SPAN style="FONT-WEIGHT: 400">Assisting with GFMD’s other working groups, Resource Centre updating, and similar initiatives (meetings, logistics, etc.).</SPAN></LI>
<LI aria-level=1 style="FONT-WEIGHT: 400"><SPAN style="FONT-WEIGHT: 400">Supporting the GFMD members-only webinar series and other members-only events, such as our virtual town halls.</SPAN></LI>
<LI aria-level=1 style="FONT-WEIGHT: 400"><SPAN style="FONT-WEIGHT: 400">Coordinating and/or assisting with the planning of major GFMD events, such as the Global Forum/General Assembly, GFMD Steering Committee meetings, etc.</SPAN></LI>
<LI aria-level=1 style="FONT-WEIGHT: 400"><SPAN style="FONT-WEIGHT: 400">Contribute to the content of GFMD’s newsletter “</SPAN><A href="https://gfmd.info/newsletter-archive/"><SPAN style="FONT-WEIGHT: 400">MediaDev Insider</SPAN></A><SPAN style="FONT-WEIGHT: 400">” with content and links related to GFMD’s members and partners.</SPAN></LI>
<LI aria-level=1 style="FONT-WEIGHT: 400"><SPAN style="FONT-WEIGHT: 400">Contribute to GFMD’s engagement/impact measurement.</SPAN></LI></UL>
<P><B>Administration</B></P>
<UL>
<LI aria-level=1 style="FONT-WEIGHT: 400"><SPAN style="FONT-WEIGHT: 400">Engaging in GFMD’s strategic planning process, especially with developing a membership and engagement strategy.</SPAN></LI>
<LI aria-level=1 style="FONT-WEIGHT: 400"><SPAN style="FONT-WEIGHT: 400">Manage and train any interns assigned to assist with engagement.</SPAN></LI>
<LI aria-level=1 style="FONT-WEIGHT: 400"><SPAN style="FONT-WEIGHT: 400">Contribute to grant applications and reporting, as well as overall GFMD annual reporting.</SPAN></LI>
<LI aria-level=1 style="FONT-WEIGHT: 400"><SPAN style="FONT-WEIGHT: 400">Participate in weekly/biweekly calls with GFMD staff.</SPAN></LI>
<LI aria-level=1 style="FONT-WEIGHT: 400"><SPAN style="FONT-WEIGHT: 400">Providing technical/admin assistance as needed.</SPAN></LI>
<LI aria-level=1 style="FONT-WEIGHT: 400"><SPAN style="FONT-WEIGHT: 400">Other duties as required.</SPAN></LI></UL>
<P><B>What we’re looking for</B></P>
<UL>
<LI aria-level=1 style="FONT-WEIGHT: 400"><SPAN style="FONT-WEIGHT: 400">5-7 years of experience in a membership and/or customer relationship engagement-related role.</SPAN></LI>
<LI aria-level=1 style="FONT-WEIGHT: 400"><SPAN style="FONT-WEIGHT: 400">The ability to quickly gain trust among a broad variety of stakeholders and build enduring relationships with new and existing members and partners across a vibrant global community.</SPAN></LI>
<LI aria-level=1 style="FONT-WEIGHT: 400"><SPAN style="FONT-WEIGHT: 400">Passion for independent, pluralistic, and sustainable journalism and news media.</SPAN></LI>
<LI aria-level=1 style="FONT-WEIGHT: 400"><SPAN style="FONT-WEIGHT: 400">Excellent interpersonal, relationship building, verbal, and written communication skills.</SPAN></LI>
<LI aria-level=1 style="FONT-WEIGHT: 400"><SPAN style="FONT-WEIGHT: 400">The ability to handle and prioritise many projects simultaneously.</SPAN></LI>
<LI aria-level=1 style="FONT-WEIGHT: 400"><SPAN style="FONT-WEIGHT: 400">Excellent organisational skills and the ability to thrive in a fast-paced environment.</SPAN></LI>
<LI aria-level=1 style="FONT-WEIGHT: 400"><SPAN style="FONT-WEIGHT: 400">Flexibility and ability to work on multiple projects simultaneously.</SPAN></LI>
<LI aria-level=1 style="FONT-WEIGHT: 400"><SPAN style="FONT-WEIGHT: 400">Ability to work autonomously.</SPAN></LI>
<LI aria-level=1 style="FONT-WEIGHT: 400"><SPAN style="FONT-WEIGHT: 400">Excellent command of spoken and written English.</SPAN></LI>
<LI aria-level=1 style="FONT-WEIGHT: 400"><SPAN style="FONT-WEIGHT: 400">Willingness to travel as required (after COVID-19 restrictions ease).</SPAN></LI></UL>
<P><B>What would give you an advantage</B></P>
<UL>
<LI aria-level=1 style="FONT-WEIGHT: 400"><SPAN style="FONT-WEIGHT: 400">A background in journalism, media policy, and/or media development will be considered an advantage.</SPAN></LI>
<LI aria-level=1 style="FONT-WEIGHT: 400"><SPAN style="FONT-WEIGHT: 400">Experience with managing a membership network and/or building partnerships across networks.</SPAN></LI>
<LI aria-level=1 style="FONT-WEIGHT: 400"><SPAN style="FONT-WEIGHT: 400">Experience with regional and/or international non-profit organisations.</SPAN></LI>
<LI aria-level=1 style="FONT-WEIGHT: 400"><SPAN style="FONT-WEIGHT: 400">Fluency in another language, particularly Arabic, French, or Spanish.</SPAN></LI></UL>
<P><B>What we offer</B></P>
<UL>
<LI aria-level=1 style="FONT-WEIGHT: 400"><SPAN style="FONT-WEIGHT: 400">Competitive salary commensurate with experience</SPAN></LI>
<LI aria-level=1 style="FONT-WEIGHT: 400"><SPAN style="FONT-WEIGHT: 400">Small, fun, and supportive team</SPAN></LI>
<LI aria-level=1 style="FONT-WEIGHT: 400"><SPAN style="FONT-WEIGHT: 400">Family-friendly, international work environment</SPAN></LI>
<LI aria-level=1 style="FONT-WEIGHT: 400"><SPAN style="FONT-WEIGHT: 400">Independence, autonomy, and flexibility</SPAN></LI>
<LI aria-level=1 style="FONT-WEIGHT: 400"><SPAN style="FONT-WEIGHT: 400">Impactful work</SPAN></LI>
<LI aria-level=1 style="FONT-WEIGHT: 400"><SPAN style="FONT-WEIGHT: 400">Opportunities for growth and professional development</SPAN></LI></UL>
<P><B>Diversity statement</B></P>
<P><SPAN style="FONT-WEIGHT: 400">We welcome and encourage diversity among applicants, and do not discriminate against any potential applicant based on their race, ethnicity, sexual orientation, or gender. </SPAN></P>
<HR>
<P><B>Contact details</B></P>
<P><SPAN style="FONT-WEIGHT: 400">For additional information, please contact:</SPAN></P>
<P><SPAN style="FONT-WEIGHT: 400">Michael J. Oghia</SPAN></P>
<P><SPAN style="FONT-WEIGHT: 400">Advocacy and Engagement Manager</SPAN></P>
<P><SPAN style="FONT-WEIGHT: 400">moghia@gfmd.info</SPAN></P>
<P><A href="https://gfmd.info/"><SPAN style="FONT-WEIGHT: 400">https://gfmd.info</SPAN></A><SPAN style="FONT-WEIGHT: 400"> |</SPAN><A href="https://twitter.com/MediaGFMD"> <SPAN style="FONT-WEIGHT: 400">@MediaGFMD</SPAN></A></P></DIV></BODY></HTML>